Error message

G

Guest

My computer will reboot for no apparent reason. I get a message that a
serious error has occured or something like that. The error code is BCCode :
100000d1 BCP1 : E20570000 BCP2 : 00000002 BCP3 : 00000001 ..............
Does anyone know what might be causing this? It is getting worse the
keyboard has even started not working correctly if you try to play a game or
anything it will shut down with no warning or anything. the error message
says it is a hardware issue.

tia
 
M

Malke

dns said:
My computer will reboot for no apparent reason. I get a message that a
serious error has occured or something like that. The error code is
BCCode :
100000d1 BCP1 : E20570000 BCP2 : 00000002 BCP3 : 00000001 ..............
Does anyone know what might be causing this? It is getting worse the
keyboard has even started not working correctly if you try to play a game
or
anything it will shut down with no warning or anything. the error message
says it is a hardware issue.

You should believe the error message and do hardware troubleshooting:
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Testing hardware failures often involves swapping out suspected parts with
known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA). Have all
your data backed up before you take the machine into a shop.

Malke
 
R

Ron Martell

stc1993 said:
My computer will reboot for no apparent reason. I get a message that a
serious error has occured or something like that. The error code is BCCode :
100000d1 BCP1 : E20570000 BCP2 : 00000002 BCP3 : 00000001 ..............
Does anyone know what might be causing this? It is getting worse the
keyboard has even started not working correctly if you try to play a game or
anything it will shut down with no warning or anything. the error message
says it is a hardware issue.

tia

Your error is a STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

The following general comments regarding this error are from MVP Jim
Eshelman's web page for STOP errors at
http://www.aumha.org/win5/kbestop.htm

"The system attempted to access pageable memory using a kernel process
IRQL that was too high. The most typical cause is a bad device driver
(one that uses improper addresses). It can also be caused by caused by
faulty or mismatched RAM, or a damaged pagefile."

The most important piece of information for further diagnosing this
particular error is parameter 4, which you did not include in your
posting. That value is the address where the invalid memory
reference originated and if the specific component using that address
can be identified then that might point to a solution, especially if
it is a device driver related problem.

To keep the machine from automatically restarting after these errors
use Control Panel - System - Advanced and click on the Settings button
in the Startup and Recovery (bottom) section. In the Startup and
Recovery window click on the checkbox for "Automatically restart" to
clear it.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
G

Guest

I started getting this message also:
Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)
 
G

Guest

Ron,
Could the video card going out be causing all these problems? That is what I
am starting to think.
 
R

Ron Martell

stc1993 said:
Ron,
Could the video card going out be causing all these problems? That is what I
am starting to think.

It might be, or it just might be the video drivers. Have you gotten
the latest driver updates from the video card manufacturer's web site?

The best way to tell if it is the video card is to swap it out for
another card, at least temporarily, and see if that alleviates the
problem.


Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 

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