Hi Mike,
To workaround this problem:
01. Confirm or fix your proxy settings:
A. Use Internet Explorer to select Internet Options from the Tools
menu.
B. Press LAN Settings on the Connections tab.
02. Use Internet Explorer to select Internet Options from the Tools menu.
03. On the General tab, press Clear History, pressing Yes to confirm.
04. Press Delete Files and OK.
05. If you are using Internet Explorer 6.0, press Delete Cookies.
06. If you are running Internet Explorer 5.x, Press Settings, View Files
and manually delete your cookies.
07. Press Press Settings, View Objects, and manually delete all the objects.
08. If your problems persist, delete all 3rd-party Internet software, using
Control Panel / Add/Remove Programs. Here is a partial list of 3rd-party
Internet software:
Ad-aware
Bonzi Buddy
Comet Cursor
eZula
Flyswat
Gator
Grokster
iMesh
Internet Boost
Internet Optimizer
InterQuick
Kazaa
Morpheus
Netscape Navigator
Netzip
NewDotNet (new.net)
RealDownload
SaveNow (coupon toolbar)
Surf Safari
WebHancer
Add-on toolbars
Any 3rd-party firewall software
09. If your problems still exist, Start / Settings / Network and Dial-up
Connections.
10. Right-click your dial-up, or local area connection, and press
Properties.
11. Select each component and press Uninstall.
12. Press No when prompted to restart, until all components have to
uninstalled. Press Yes after uninstalling the last component.
13. If you are prompted to install a connection, press NO.
14. After the restart, Start / Run / Regedit / OK.
15. Delete the following keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VxD\MSTCP
16. Exit the Registry Editor.
17. Start / Settings / Network and Dial-up Connections.
18. Right-click your dial-up, or local area connection, and press
Properties.
19. Install Client for Microsoft Networks, File and Printer Sharing for
Microsoft Networks, and Internet Protocol (TCP/IP).
20. Press No when prompted to restart, until all components have been
installed.
21. After the restart, if you must, install AOL.
22. If your problems still continue, delete your Index.dat file.
23. If you are using a PPPoe adapter, make sure you are using the most
current update.
Thanks,
(e-mail address removed)
This posting is provided "AS IS" with no warranties, and confers no rights.
