Error message when trying to burn restore DVD

[Guest]

I got a new PC with preinstalled Vista Ultimate (32-bit). I'm trying to
backup my system to a DVD but get various error messages.

1st message ==> "Windows has detected file system corruption on C: You must
check the disk for errors before it can be restored."

When I try to check the disk, I get another message ==> "Windows can't check
the disk while it is in use. Do you want to check for hard disk errors the
next time you start your computer?" (BTW: no other program was running unless
I had something running in the background that I wasn't aware off)

I tried to do that but the next time I restarted the computer, I don't think
there was any HD checking going on (at least I didn't get a message).

Any suggestions?
Thanks,
Tom

 

[Richard Urban]

Open a command prompt window with administrator privileges.

Type chkdsk c: /f in the window.

Press enter.

System is locked. Do you want to check next time you reboot? Type Y and
press enter.

Close window.

Reboot.

chkdsk will run on drive C:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

 

[Guest]

Thanks Richard. One more question. I just tried that and even though I'm an
administrator on my computer (and I just doublechecked) I get the following
message when I use the comand prompt:
"Access denied as you do not have sufficient priviliges. You have to invoke
this utility running in elevated mode."

Sorry but I'm not that compter savy? Is the such a thing as a
"Uber"-administrator that I need to be?

Thanks again for the quick response.

 

[Richard Urban]

As I said, you have to open a command prompt with administrator privileges
(elevated mode).

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

 

[Guest]

Thanks Richard. I figured out how to do that and finally got all the message
you told me I'd get (=> choose Y if you want to check after next restart)

However, I just restarted and it didn't do anything. No checking whatsoever
(unless it's checking in the background).

 

[Richard Urban]

You may have a manufacturers screen displayed that hides what is going on in
the background. When I work on a computer, one of the first things I do is
go into the bios and turn off this screen. The boot information is very
important and is quite useful in trouble shooting a misbehaving system.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

 

[Guest]

Click Start Orb
Click Computer
Right-click "C Drive"
Click "Properties"
Click "Tools"
Click "Check Now"
Follow prompts

 

[Guest]

Thanks Mick but I tried taht and it's exactly why Richard told me to use the
command prompt. It won't check it (message=> "Windows can't check the disk
while it is in use.") and it won't let me schedule it after restart either
(not even when I use the commend prompt).

conclusion: I can't check it but without checking it I can't get find/ fix
the corrupted files and without fixing these files I can't burn a recovery
DVD.