Error Message "Talkback System Hook"

[Guest]

I keep getting this message at boot up "Monitor Start: Unable to Set Talkback System hook.

Can anyone help

Thanks
Ray

 

[Darren Hook [MSFT]]

This appears to be tgcmd.exe from Support.com software. Try the below to
correct;

1. Click the "start" button
2. goto "run"
3. type "msconfig" (without the "")
4. hit enter
5. a screen will pop up with tabs, click the "Startup Tab"
6. Now you will see a list of programs, some with check boxes next to them.
Scroll down and find the following files:
- Tgcmd
or
- tgcmdprovidersbc
and
- TgAddServer

If they have checked boxes next to them, click the box to uncheck them.
Restart your computer and verify the message no longer appears.

Hope this helps.


--
Darren Hook
(e-mail address removed)
Microsoft PSS

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