Error message on OUTLOOK EXPRESS

[Bobbi Wood]

My email program OUTLOOK EXPRESS freezes. I get an error message - the
connection to the server has failed
PROTOCOLOP3, Port:110, Secure(SSL):no socket error:10061,Error#0x800CCC0E

Also getting returned mail: delivery problems encountered
says this message has been processsed by SYMANTEC ANTIVIRUS technology
Unknown 0000039C. data was not scanned for viruses beacause to many nested
lievels of files were found.

WAHT DOES ALL THIS MEAN !!!! HELP

 

[Guest]

I would try the OE, File menu/Identities to create a new Identity, to see if
that fixes the error. If it helps, you can Import the old mail from the old
Identity.

 

[Wesley Vogel]

First DISABLE E-mail scanning, you are still protected. E-mail scanning in
OE is a no-no.

3. Turn off email scanning in your antivirus software.
http://www.oehelp.com/OETips.aspx#3

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

<quote>
Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of this.
To make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
<quote>
from...
Frequently asked questions about Norton AntiVirus Email Scanning
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/kb/813514

0x800CCC0E
http://support.microsoft.com/search...t=1,2,3,4,7,10,12&mode=a&adv=1&spid=956&range

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In