Error Message Of - "Windows Update has encountered an error and cannot display the requested page."

[Mart]

Greetings All

When I go to the site

http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=en-us

I then select the following link:-

Express Install (Recommended): High Priority Updates for Your Computer

And to my dismay get the following

Error Message Of - "Windows Update has encountered an error and cannot
display the requested page."

Is anyone else having this problem?, and if so what is the fix.Do I need to
install sevice pack2, I already have a firewall, and am running XP prof
edition


Many Thanks

Mart

 

[Rick \Nutcase\ Rogers]

Hi Mart,

Reinstall the site controls. To reinstall the Windows Update site controls,
you must first remove the old controls. The following are generic steps for
all versions of Windows, so not all may apply to your system:

Remove Controls:
1. Click on Start, then Run.
2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) click OK. You should
get a successful message, click OK on that as well.
3. Click on Start/find/files, choose to look in C:\
4. Type in the file name IUCTL.DLL and click Search Now. Delete every copy
of this file that you find.
5. Run the search again for the file IUENGINE.DLL. Again, delete every copy
of this file you find.

Delete Windows Update files:
1. Double-click on My Computer.
2. Open the C drive
3. Open the Program Files folder
4. Open the Windows Update folder.
5. Delete everything in the folder except the V4 folder.
6. Next, Open the V4 folder, if it exists.
7. Delete everything in the folder except the iuhist.xml file
8. Close Window

Then revisit the WindowsUpdate site and you will be prompted to reinstall
the V4 site controls.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org