Error Message in Windows Mail after IE 8 Download/Install

  • Thread starter Thread starter OrlandoKen
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OrlandoKen

The other day I installed a Windows automatic update that upgraded my
computer to Internet Explorer 8. Ever since then, I can't use Windows Mail. I
have a second computer running Windows XP, and it has Microsoft Outlook and
recently it updated to IE 8 and it works fine.

Did anyone else encounter this issue after upgrading Windows Mail (Vista) to
IE 8? Is there a way to reset Windows Mail with the proper settings now that
IE 8 is installed?

Here is the error message I am receiving:

"The connection to the server has failed. Account: 'pop-server.xxxxxx',
Server: 'pop-server.xxxxxx', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E"

(server names xxxxxx-ed out by me in the above error message).

I have deleted my account and reset it, but somehow Windows Mail seems to be
pulling from the Server field for both the account and the server, since I
have my account field set with my email account name. As I said, Windows Mail
worked perfectly prior to the download of IE8 and my Outlook Express email
still works properly on my XP computer after the automatic update from IE7 to
IE8.

Any assistance would be appreciated!
 
Although quite a few people have experienced problems with Windows Mail
after installing IE8, those problems were limited to opening attachments.
Your issue may be a coincidence.
Failure of the server connection is often caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail
 
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