Error Message In Outlook 2003 when accessing Contacts

  • Thread starter Thread starter Hans Crump
  • Start date Start date
H

Hans Crump

First, I deleted my old outlook.pst file because Outlook 2003 would no
longer load my Outlook Inbox. Specifically, this happens when loading a
webpage for an e-mail, i.e., advertising. When Outlook tries to open such an
e-mail, it goes into Not Responding Mode and locks up. Second, Outlook
created a new outlook.pst file and Outlook seems to work again. I'm
deleting webpage advertising to avoid lockup.

I had to import my contacts because they disappeared after I deleted my old
outlook.pst file. Importing worked and my contacts appear when I click on
the contacts folder, however, when I try to send an e-mail and click on TO:
to select a contact the following error message appears: "The address list
could not be displayed. The contacts folder associated with this address
list could not be opened, it may have been moved or deleted, or you may not
have permissision. For information on how to remove this folder from the
Outlook Address Book, see Microsoft Office Outlook help". Well, this
message doesn't really help me fix my problem. Any help on how to fix my
address book when addressing e-mail would be greatly appreciated.

HC
 
And you didnt delete your pst, since if you did you would not have been able
to import your contacts - other than from a backup
 
I'm not skilled enough to know what files to delete. Plus, can I download a
newer version of Outlook from the web at no cost? My 2002 outlook came with
my new laptop. Can you give me a more step by step series of solutions if
there are any?
Thanks,

Jan

Russ Valentine said:
Apparently you neglected to configure your Outlook Address Book Service.
Please do so now:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
First, I deleted my old outlook.pst file because Outlook 2003 would no
longer load my Outlook Inbox. Specifically, this happens when loading a
webpage for an e-mail, i.e., advertising. When Outlook tries to open such
an e-mail, it goes into Not Responding Mode and locks up. Second, Outlook
created a new outlook.pst file and Outlook seems to work again. I'm
deleting webpage advertising to avoid lockup.

I had to import my contacts because they disappeared after I deleted my
old outlook.pst file. Importing worked and my contacts appear when I click
on the contacts folder, however, when I try to send an e-mail and click on
TO: to select a contact the following error message appears: "The address
list could not be displayed. The contacts folder associated with this
address list could not be opened, it may have been moved or deleted, or
you may not have permissision. For information on how to remove this
folder from the Outlook Address Book, see Microsoft Office Outlook help".
Well, this message doesn't really help me fix my problem. Any help on how
to fix my address book when addressing e-mail would be greatly
appreciated.

HC
Click to expand...
Click to expand...
 
Russs, I configured my Outlook Address Book in accordance with the link you
provided. I had to play with it for a while. My Outlook account had for
some reason 6 address books listed all with the same name. No sure which one
I should pick, I deleted all of them and created a new one. The new one
works like a charm. Thanks very much for your help. I had notions of
giving up on Outlook. Your help is greatly appreciated.

P.S. Is there a way to set my MSN inbox as my default inbox when starting
Outlook, or does it always delault to my Local Folder inbox.
Russ Valentine said:
Apparently you neglected to configure your Outlook Address Book Service.
Please do so now:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
First, I deleted my old outlook.pst file because Outlook 2003 would no
longer load my Outlook Inbox. Specifically, this happens when loading a
webpage for an e-mail, i.e., advertising. When Outlook tries to open such
an e-mail, it goes into Not Responding Mode and locks up. Second, Outlook
created a new outlook.pst file and Outlook seems to work again. I'm
deleting webpage advertising to avoid lockup.

I had to import my contacts because they disappeared after I deleted my
old outlook.pst file. Importing worked and my contacts appear when I
click on the contacts folder, however, when I try to send an e-mail and
click on TO: to select a contact the following error message appears:
"The address list could not be displayed. The contacts folder associated
with this address list could not be opened, it may have been moved or
deleted, or you may not have permissision. For information on how to
remove this folder from the Outlook Address Book, see Microsoft Office
Outlook help". Well, this message doesn't really help me fix my problem.
Any help on how to fix my address book when addressing e-mail would be
greatly appreciated.

HC
Click to expand...
Click to expand...
 
I did delete my outlook.pst file. Fortunately, I had made a backup of my
contacts several weeks ago. I imported my backup contacts to the new
outlook.pst file. That's when I experienced my address book problem.

HC
 
I don't understand your question. Who said anything about deleting files?
The article provides as clear instructions on how to configure the Outlook
Address Book as anyone else could. If there is something there you don't
understand, ask that question specifically.
--
Russ Valentine
[MVP-Outlook]
Jan said:
I'm not skilled enough to know what files to delete. Plus, can I download
a
newer version of Outlook from the web at no cost? My 2002 outlook came
with
my new laptop. Can you give me a more step by step series of solutions if
there are any?
Thanks,

Jan

Russ Valentine said:
Apparently you neglected to configure your Outlook Address Book Service.
Please do so now:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
First, I deleted my old outlook.pst file because Outlook 2003 would no
longer load my Outlook Inbox. Specifically, this happens when loading a
webpage for an e-mail, i.e., advertising. When Outlook tries to open
such
an e-mail, it goes into Not Responding Mode and locks up. Second,
Outlook
created a new outlook.pst file and Outlook seems to work again. I'm
deleting webpage advertising to avoid lockup.

I had to import my contacts because they disappeared after I deleted my
old outlook.pst file. Importing worked and my contacts appear when I
click
on the contacts folder, however, when I try to send an e-mail and click
on
TO: to select a contact the following error message appears: "The
address
list could not be displayed. The contacts folder associated with this
address list could not be opened, it may have been moved or deleted, or
you may not have permissision. For information on how to remove this
folder from the Outlook Address Book, see Microsoft Office Outlook
help".
Well, this message doesn't really help me fix my problem. Any help on
how
to fix my address book when addressing e-mail would be greatly
appreciated.

HC
Click to expand...
Click to expand...
Click to expand...
 
Indeed. Importing Contacts will always demolish your Outlook Address Book
Service. That's one of the many reasons we post here every day: Do not
import Outlook data. Ever.
 
I've never used hotmail with Outlook. (Not sure I ever would). You should be
able to figure out if you can startup in your MSN Inbox by looking at Tools
Options > Other > Advanced Email Options > Startup in this Folder >
Click to expand...
Browse. If it doesn't appear there, then the answer is no. It would not
surprise me if the answer if no anyway.
--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
Russs, I configured my Outlook Address Book in accordance with the link
you provided. I had to play with it for a while. My Outlook account had
for some reason 6 address books listed all with the same name. No sure
which one I should pick, I deleted all of them and created a new one.
The new one works like a charm. Thanks very much for your help. I had
notions of giving up on Outlook. Your help is greatly appreciated.

P.S. Is there a way to set my MSN inbox as my default inbox when starting
Outlook, or does it always delault to my Local Folder inbox.
Russ Valentine said:
Apparently you neglected to configure your Outlook Address Book Service.
Please do so now:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
First, I deleted my old outlook.pst file because Outlook 2003 would no
longer load my Outlook Inbox. Specifically, this happens when loading a
webpage for an e-mail, i.e., advertising. When Outlook tries to open
such an e-mail, it goes into Not Responding Mode and locks up. Second,
Outlook created a new outlook.pst file and Outlook seems to work again.
I'm deleting webpage advertising to avoid lockup.

I had to import my contacts because they disappeared after I deleted my
old outlook.pst file. Importing worked and my contacts appear when I
click on the contacts folder, however, when I try to send an e-mail and
click on TO: to select a contact the following error message appears:
"The address list could not be displayed. The contacts folder associated
with this address list could not be opened, it may have been moved or
deleted, or you may not have permissision. For information on how to
remove this folder from the Outlook Address Book, see Microsoft Office
Outlook help". Well, this message doesn't really help me fix my problem.
Any help on how to fix my address book when addressing e-mail would be
greatly appreciated.

HC
Click to expand...
Click to expand...
Click to expand...
 
Russ,

Thanks again for your help. My Outlook is working fine again. I very much
appreciate your time and effort to get me up and running again.'

HC

Russ Valentine said:
Indeed. Importing Contacts will always demolish your Outlook Address Book
Service. That's one of the many reasons we post here every day: Do not
import Outlook data. Ever.
--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
I did delete my outlook.pst file. Fortunately, I had made a backup of my
contacts several weeks ago. I imported my backup contacts to the new
outlook.pst file. That's when I experienced my address book problem.

HC
Click to expand...
Click to expand...
 
You are most welcome. Glad we could get it straightened out.
--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
Russ,

Thanks again for your help. My Outlook is working fine again. I very much
appreciate your time and effort to get me up and running again.'

HC

Russ Valentine said:
Indeed. Importing Contacts will always demolish your Outlook Address Book
Service. That's one of the many reasons we post here every day: Do not
import Outlook data. Ever.
--
Russ Valentine
[MVP-Outlook]
Hans Crump said:
I did delete my outlook.pst file. Fortunately, I had made a backup of my
contacts several weeks ago. I imported my backup contacts to the new
outlook.pst file. That's when I experienced my address book problem.

HC

And you didnt delete your pst, since if you did you would not have been
able
to import your contacts - other than from a backup

First, I deleted my old outlook.pst file because Outlook 2003 would no
longer load my Outlook Inbox. Specifically, this happens when loading
a
webpage for an e-mail, i.e., advertising. When Outlook tries to open
such
an
e-mail, it goes into Not Responding Mode and locks up. Second, Outlook
created a new outlook.pst file and Outlook seems to work again. I'm
deleting webpage advertising to avoid lockup.

I had to import my contacts because they disappeared after I deleted
my
old
outlook.pst file. Importing worked and my contacts appear when I click
on
the contacts folder, however, when I try to send an e-mail and click
on
TO:
to select a contact the following error message appears: "The address
list
could not be displayed. The contacts folder associated with this
address
list could not be opened, it may have been moved or deleted, or you
may
not
have permissision. For information on how to remove this folder from
the
Outlook Address Book, see Microsoft Office Outlook help". Well, this
message doesn't really help me fix my problem. Any help on how to fix
my
address book when addressing e-mail would be greatly appreciated.

HC
Click to expand...
Click to expand...
Click to expand...
 
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