Error Message - Help

[Randy Johnson]

I am new to outlook 2003 and I get a error message as follows.

C:\documents and settings\Randy Johnson\Application
data\microsoft\addins\c:\program files\microsoft
office\sbcmsync.dll' is not a valid Office Add-in.

What can I do to stop it?

Randy

 

[Jocelyn Fiorello [MVP - Outlook]]

Go to Tools | Options | Other | Advanced Options, then click both buttons
for Add-Ins at the bottom of the dialog box. One of these should show the
add-in that's causing trouble. Disable it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
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[Guest]

Joycelyn

I did that but the dialog boxes had nothing in them.

Randy

 

[Jocelyn Fiorello [MVP - Outlook]]

OK, then try deleting or renaming the extend.dat file while Outlook is
closed. If you're running Windows 2000 or XP you'll need to include hidden
folders in your search.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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