error messaages

[Mark Greco]

Sometimes when I visit websites I get an error message that says " internet
explorer has encountered a problem and must close". What should I do about
these messages?

 

[Gerry Cornell]

Get the details of the error from Event Viewer and post detail here.

You can access Event Viewer by selecting Start, Administrative Tools, Event Viewer. When researching the meaning of the error, information regarding Event ID: and Source Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and double click on the error you want to copy. In the window which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message ( email )and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. It can be helpful to place a shortcut to Event Viewer on your Desktop.


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Hope this helps.

Gerry
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