Error loading WINDOWS

[Guest]

After problems with a virus, I get the error message "Error loading
C\WINDOWS|System32\cbdfuoev.dll The specified module could not be found" I
cannot get onto my web homepage. Can anybody help?

 

[Guest]

Can you please double check the file name for me.
Also could you let me know when you get this error message?
Is it during start up (i.e. when your system starts)

 

[Guest]

Have checked the file name and it is correct. Also I get the message during
start up.

 

[Guest]

I think that you may need to "reinstall" windows which is sometimes referred
as "repair" windows.
This is the only method I can think of.

Try this method and let me know if it works.

 

[Wesley Vogel]

cbdfuoev.dll is probably malware. A virus, trojan, spyware or some other
form of unwanted file. cbdfuoev.dll is not a Windows XP file and you do
*NOT* need to reinstall or repair Windows.

What you need to do is...

UPDATE your antivirus software and run a full system scan.

UPDATE whatever anti-spyware applications that you have and run a full
system scan with each one.

You might want to start in Safe Mode to run your antivirus and anti-spyware
software.

Running a full system antivirus scan or anti-spyware scan in Safe Mode can
be a good idea. Some viruses and other malware like to conceal themselves
in areas Windows protects while using them. Safe mode can prevent those
applications access and therefore unprotect the viruses or other malware
allowing for easier removal.

''In safe mode, you have access to only basic files and drivers
(mouse, monitor, keyboard, mass storage, base video, default system
services), just the minimum device drivers required to start Windows.''

Because of that some malware does not load in Safe Mode and is easier to get
rid of.

How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Tried all you suggested to no avail I'm afraid. Any other suggestions?

 

[Wesley Vogel]

Hi Polo,

If cbdfuoev.dll has been removed from your machine by an anti-spyware app or
an AntiVirus app, there still may be a startup reference looking for
cbdfuoev.dll that got left behind.

First, do an Advanced Search to make sure that cbdfuoev.dll is gone.
See this...
HOW TO: Search For Hidden Or System Files In Windows XP
http://support.microsoft.com/kb/302347

When you're sure that cbdfuoev.dll no longer exists on your machine, look in
these two locations for anything related to cbdfuoev.dll:
Paste the following line into Start | Run and click OK...

%allusersprofile%\Start Menu\Programs\Startup

Paste the following line into Start | Run and click OK...

%userprofile%\Start Menu\Programs\Startup

Delete anything related to cbdfuoev.dll.

Then do a registry search for everything that refers to cbdfuoev.dll.

Open the Registry Editor...
Start | Run | Type: regedit | Click OK |
Hit your F3 key | Paste this in the box:
cbdfuoev.dll | Click the Find Next button |
Delete every reference to cbdfuoev.dll that you find

Keep hitting F3 until you see the Finished searching through the registry
message.

If you're unsure of what to delete, you can copy and paste key names.

1. In the registry tree (on the left), right click a registry key.
2. Select Copy Key Name.
3. Paste the name of the registry key into another program or document.

You can then post back with that info and ask for advice if you want.

The most likely registry keys that cbdfuoev.dll will be in are:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
and
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Thank you so much for your help - your last piece of advice worked a treat.

 

[Wesley Vogel]

I am glad to hear that. Keep having fun.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In