ERROR: hl2.exe has stopped working

G

Guest

I just got a new computer with vista home premium on it. I installed steam,
updated my graphics card drivers, and installed cs:s and it worked great for
a few days. But now, whenever I try to launch cs:s, it just takes me to the
menu screen and then crashes, and I get a message that says "hl2.exe has
stopped working". I reinstalled steam and cs a few times. Then I heard this
was an issue with dep, and I was told that I needed to go to the command
prompt, run as administrator, and type in a command that disabled dep, but
I'm still getting the problem. I seriously don't know what to do. Can anyone
help?
 
D

Dale M. White

Steam and HL2 is are Vista compliant or at least Steam supports vista. I'm
not sure where the DEP issue comes in. I didn't have to do anything with DEP
to get Steam installed and HL2 (and the add-ons) to work.

I'd be more out to look at any other updates or software add that's you've
done to the system. Any tweaks to the firewall, Maybe Windows Defender. Any
anti-Virus software. I'm guessing something else changed.

One thing you could try, is to create another user account, log-in and try
to play with that account. Over in the FEAR forums there was a guy who could
patch the game and when he tried that it worked. If it doesn't work, then
you might have a registry corruption issues or something else going on in
your profile that hindering HL2
 
T

Tim

Are you overclocking? i had the same message for a while. i have vista
ultimate 32. When i raised my vcore or lowered my clock speed to a more
stable level, it worked.
 
C

Chris

Has nothing to do with AIM. I had the same problem and have never had
AIM installed on my system. Something to do with STEAM. had to
reinstall steam to get everything working good.
 
A

Andy [YaYa]

I have the same exact problem, and i've uninstalled everything that the
forums on steam said to uninstall such as my google tooolbars, and my
avg 7.5 . and this has been happening for a while. Yesterday i was at my
friends house and we signed onto my accout to play garrys mod and it
worked on his computer. but i dont know whats wrong with my computer. i
have windows vista home edition.
if someone can help me please message me back soon, im so freaking
bored and pissed because i cant play cs:s.
please message me back soon, i need some help

Need system specs, make/model. Is this a Vista Upgrade? Did you buy the
system with Vista on it? At any time did Steam work normally? Did you
install any other applications recently? Did you try deleting all the files
in your steam folder (except for the big steamapps folder) and try re-
installing the Steam client from http://www.steampowered.com?

No reason you'd need to remove Google or AVG. No idea why you'd have too.

Also you didn't quote the original problem, and i'm on Usenet, so let us
know what the original issue was.
 
A

Andy [YaYa]

Windows vista home basic
im using a dell inspiron 4305
with an intel(R) core(TM)2 CPU 4400 @ 2.00 GHz 2.00 GHz
2046 MB of RAM
32- bit operating system
my problem is that whenever i start up any game that i have on steam
itdwq either crashed my whole computer and i have to reboot, or the
game crashes and an error message saying "hl2.exe has stopped
working". yes my steam games used to work perfectly fine.
and i uninstalled my google toolbars and avg 7.5 because on the steam
site it says that those things could cause it to crash...
yes i bought the system with vista on it.
i uninstalled all of my games and reinstalled them and they still
didnt work so i uninstalled steam all together and reinstalled steam
and they still dont work.

Sounds like you have a firm grasp on troubleshooting games, I guess I'll
point out the semi-obivous, if reinstalling steam doesn't help then
there's something else on your system, something you changed or
something that has changed that's causing the problem.

I would recommend running System Restore and rewinding your system files
to a date before all these problems started occuring.

You said you have an Inspiron 4305, but support.dell.com doesn't list
that model as a notebook or a desktop Inspiron model. I would suggest
going to Dell support online, find your system model in the Drivers and
Downloads are and make sure you get their latest drivers.

Note that these drivers aren't they newest, they are just the ones that
Dell supports. If you know your video card make/model, and your
motherboard chipset make/model you may consider getting video/chipset
drivers from the manufacturer directly. If you're not sure how, double
check your system model number or post your video card/chipset info
here.

If you disabled System Restore (why?), or if SR doesn't go back far
enough in time then you may end up simply reinstalling Vista. Something
installed or changed on your system causing the crashes. When HL2.exe
stops working does it generate an error log?
 
A

Andy [YaYa]

I shall attempt to "dumb down" what I said below...

Sounds like you have a firm grasp on troubleshooting games, I guess
I'll point out the semi-obivous, if reinstalling steam doesn't help
then there's something else on your system, something you changed or
something that has changed that's causing the problem.

You reinstalled Steam. That did not fix the problem, so it probably is
NOT Steam, there's something else wrong with your system.
I would recommend running System Restore and rewinding your system
files to a date before all these problems started occuring.

Click Start Orb, and type "System Restore"
You should get an icon in your programs list that says "System Restore"

This program is built into Windows XP and Vista, it can "Rewind" your
computer to an earlier point in TIME. Basically, say you install a
program and your computer starts having problems, you can use system
restore to UNDO whatever damage was caused to your system.

It does not effect your personal data, only programs.
If you disabled System Restore (why?), or if SR doesn't go back far
enough in time then you may end up simply reinstalling Vista.
Something installed or changed on your system causing the crashes.
When HL2.exe stops working does it generate an error log?

When you bring up System Restore, you have the option of using a
suggested point in time to rewind too, if you choose No, you can choose
from a calendar of dates where your system files were "remembered". Try
to figure out when you started having problems. choose a date close too
that point in time and try selecting it. Your system reboots, then you
can try the game again.
You said you have an Inspiron 4305, but support.dell.com doesn't list
that model as a notebook or a desktop Inspiron model. I would suggest
going to Dell support online, find your system model in the Drivers
and Downloads are and make sure you get their latest drivers.

Go to http://support.dell.com
Click Drivers and Downloads
Find the model number of your system from this list, the model you
mentioned (Inspiron 4305) does not exist, so I'm guessing you typed it
incorrectly?
Once you find the model of your computer, you can find the drivers for
Chipset, Video, and Audio for your system. Download and install per the
instructions.
Note that these drivers aren't they newest, they are just the ones
that Dell supports. If you know your video card make/model, and your
motherboard chipset make/model you may consider getting video/chipset
drivers from the manufacturer directly. If you're not sure how, double
check your system model number or post your video card/chipset info
here.

Dell tests drivers before they post them, if you want newer drivers you
have to go to the makers of each piece of hardware in your computer,
Video cards are usually made by nVidia (http://www.nvidia.com), or ATi
(http://ati.amd.com)

If you go to their sites, find your video card you can get a newer
version of their drivers which might fix your problems. You can probably
skip this suggestion, for now.
--
You're trying to do something difficult over text based messasge board,
it's not going to be easy, if you have any friends in your area that
work in IT, or Geek Squad or do a LOT of video game playing on PC, you
should call them for help.

Worse case scenario, Dells come packaged with "Restore" discs, that wipe
your HD and reinstall your OS like it was when you first bought the
computer. If you do that, update Windows using Windows Update, then re-
install your games, it will probably fix the problem.

Good luck,
 
K

Kyle Guzman

Does any one know what will happen if you reistall
steam, will it delete your friends list ??
 
A

Andy [YaYa]

Kyle Guzman wrote in
Does any one know what will happen if you reistall
steam, will it delete your friends list ??

It should not, I believe your friends list is stored online.

You can go to http://www.steamcommunities.com and login to your steam
accoun there, you should see all your friends listed there.

Try it from a different system if you're really worried, but as I recall
the Friends list is stored online, not on your computer.
 
O

Olórin

tremonti92 said:
Alright dude, ur wish....
But let me remind everyone else...
This method has worked for EVERYONE who has tried it b4, and they are
having NO problems.... They've reported NO such thing as security holes
or things like that..
Security hole or not...
if u have a good antivirus or firewall, it's good enough...

Everyone who "doesn't want to take the risk" can live with
"hl2.exe has stopped working"....
Like it or not...

I'm just trying to help...

No idea what you're on about as you've snipped out all previous posts.
 
A

Andy [YaYa]

No idea what you're on about as you've snipped out all previous posts.

He originally posted some fix for HL2.
--quote----end-quote--

Guess not everyone realizes this is MS Usenet, lots of Interweb Sitez
copy the group onto web forums.

Actually his suggestion to open a hole in your network security wasn't
that great of a suggestion. It may fix the problem, but could cause
others. Would be better to ask Valve support for assistance, just to
double-check and see if that's the only solution.

Besides, he types you as "u" and your as "ur" (which is hallarious,
because "ur" isn't your, it's actually an abbreviation of "you're", so
he's saying "you are wish...." in a literal sense of the word), do you
really want to take any advice from him without doing a bit of your own
research first?

(Likewise, I'd hope no one here takes any of my advice blindly without
double-checking.)
 
O

Olórin

Andy said:
He originally posted some fix for HL2.
--quote----end-quote--

Guess not everyone realizes this is MS Usenet, lots of Interweb Sitez
copy the group onto web forums.

Actually his suggestion to open a hole in your network security wasn't
that great of a suggestion. It may fix the problem, but could cause
others. Would be better to ask Valve support for assistance, just to
double-check and see if that's the only solution.

Besides, he types you as "u" and your as "ur" (which is hallarious,
because "ur" isn't your, it's actually an abbreviation of "you're", so
he's saying "you are wish...." in a literal sense of the word), do you
really want to take any advice from him without doing a bit of your own
research first?

(Likewise, I'd hope no one here takes any of my advice blindly without
double-checking.)

Ah, thanks Andy. Yes, that's a heck of a step just to get a game running.
Checking with Valve is better advice.

Great line, "Security hole or not..."!!
 
O

Olórin

tremonti92 said:
My god
"you" (i'm not using 'u') people here are peer torture...
all i wanted to do was provide a little help,
but no... i get interrogated for no reason...
ruthless people...
No wonder this place has such few members...
I'm sorry... I don't think i have enough credit to help here..
I'm sorry if my help made you people angry...
I'm sorry for using 'u' instead of You and 'ur'... that's my way of
speak...

There... now don't go "double-checking" or "researching" for my
apology...
Other forums provide me with comfort or are just satisfied with my
help, but it's not the same here... I get insulted and spat at instead
just for saying "ur" or "u"...
This is probably my last post in vistax64.com, so good bye...
I hope u torturers can continue torturing others and make this
beautiful looking forum a deserted hell...

My, you're sensitive! "Torture", "ruthless people", "insulted", "spat at"!
And nobody was interrogating you - perhaps you don't know what that actually
means. Any more than I know what "peer torture" is (if it's a different
thing from "pure torture"...).

The "ur" comment was all in a paragraph starting "Besides". Andy's main
point, and mine, was in his previous paragraph commenting on your advice to
"take the risk" by reducing system security and potentially causing other
problems just to get a game to work, and he recommended the OP seek other
solutions from Valve support.

If you DO ever return to Deserted Hell, please don't keep snipping out a
thread's history from your posts (like you just did again despite being
asked not to); it helps keep continuity. Meanwhile, good luck with the
comfort you obtain from your other forums.
 
A

Andy [YaYa]

My god
"you" (i'm not using 'u') people here are peer torture...
all i wanted to do was provide a little help,
but no... i get interrogated for no reason...
ruthless people...
No wonder this place has such few members...
I'm sorry... I don't think i have enough credit to help here..
I'm sorry if my help made you people angry...
I'm sorry for using 'u' instead of You and 'ur'... that's my way of
speak...
There... now don't go "double-checking" or "researching" for my
apology...
Other forums provide me with comfort or are just satisfied with my
help, but it's not the same here... I get insulted and spat at instead
just for saying "ur" or "u"...
This is probably my last post in vistax64.com, so good bye...
I hope u torturers can continue torturing others and make this
beautiful looking forum a deserted hell...

I've always considered myself a bit of a masochist.

I don't know what forum you're using, but you should tell the admin that
your replies aren't appearing under the correct header.

Spelling:
It should be I'm, not "i'm". "pure", not "peer". "all" should be
capitalized. Also, it's not necessary to use 3 periods, usually 1 will
suffice.

God, I could go on forever.

Other forums aren't Usenet (even if it is a Microsoft offshoot service),
we hold people to a higher standard here. How you present your arguement
goes a long way to establishing credibility, If you take the time to
post your thoughts clearly and concisely, people will take you more
seriously. Well, more people will take you more seriously.

Also, I am not affiliated with vistax64.com, this is a USENET newsgroup
that vistax64.com COPIES into a "forum". Any newsreader can access this
group. Here are some links, educate yourself, there is life on this net
outside of the Interweb. (http://en.wikipedia.org/wiki/Interweb)

http://en.wikipedia.org/wiki/Usenet
http://en.wikipedia.org/wiki/News_client

Welcome to Internet Life OUTSIDE a web browser.

-Andy.

P.s.- You're so easy. Take a breath, don't let every little thing get to
you or you are gonna croak before you hit 16. Take a typing course or
play more MMOs. I learned to touch type playing EverQuest. Shift key is
a great thing, and you don't have to press Enter except at the end of a
paragraph or thought.
 
A

Andy [YaYa]

My, you're sensitive! "Torture", "ruthless people", "insulted", "spat
at"! And nobody was interrogating you - perhaps you don't know what
that actually means. Any more than I know what "peer torture" is (if
it's a different thing from "pure torture"...).

The "ur" comment was all in a paragraph starting "Besides". Andy's
main point, and mine, was in his previous paragraph commenting on your
advice to "take the risk" by reducing system security and potentially
causing other problems just to get a game to work, and he recommended
the OP seek other solutions from Valve support.

If you DO ever return to Deserted Hell, please don't keep snipping out
a thread's history from your posts (like you just did again despite
being asked not to); it helps keep continuity. Meanwhile, good luck
with the comfort you obtain from your other forums.

Wow, much more eloquent than anything I could of ever come up with.

I usually trim out text from replies, in a Usenet Newsgroup you are
advised to trim your quote, assuming you are actually responding to the
correct thread or post in the thread.

Problem is a lot of "Vista Forums" copy groups into forums and everyone
thinks they are local forums and not GLOBAL beyond the borders of that
forum.

http://www.netmeister.org/news/learn2quote.html
Great article on quoting in Usenet posts. I think there should be some
requirement in forums to state that the posts that go into this group go
beyond their boundries.

http://www.dmoz.org/Computers/Usenet/Etiquette/
I got the above link from this link, talks about Netiquette and why
posting at the END of a reply is better than posting your response at the
top. (Thank you for that, Microsoft. Idiots.)

The guy was a douche anyways. (seeing if he's still around, hehe)

Back on topic, and for the record, my 3 Vista Machines run Half-Life
games without crashing, no workarounds necessary. Drivers, BIOS Updates,
and TLC are better suggestions than "Make a huge hole in your network
security, and it'll never crash."
 
O

Olórin

bloodmonkey2924 said:
ive tried everything said here and nothing works i uninstalled AIM i
changed the DEP i did the "security hole" thing
NOTHING!!!!!!!!!!!!!!!!!!!!!



HELPPPPPPP!!!!!!!!!!!!:mad::eek::mad::eek:

As you've tried everything said here - what did Valva support have to say?
 
O

Olórin

Wolfe said:
*_AMD_Gaming_Computer,__Athlon_X2_6000+_Dual_Core,_4GB_DDR2-800,_500GB,_NVIDIA_GeForce_9600GT_512MB,_DVDRW,_DVD-ROM,_Gigabit,_580W,_Vista_Home_Premium_(64-bit)_*
*__*
*_these_are_part_of_the_specs_for_my_computer._i_have_Portal_installed_and_it_works_perfectly._the_game_i_am_having_issues_with_concerning_the_HL2.exe_has_stopped_working_message_is_Insurgency._When_i_first_installed_the_game_it_worked_fine_for_a_few_weeks_and_then_it_started_giving_me_that_message._Aim_has_never_been_on_my_computer,_so_I_am_not_concerned_that_Aim_could_be_the_issue._awhile_ago_as_well_i_tried_moving_the_game_files_to_common_and_nothing_worked._(I_had_the_Issue_with_TF2,_and_it_fixed_it_that_time)._I_do_not_know_what_it_could_possibly_be_but_it_is_getting_really_annoying_that_a_great_game_is_not_working._as_for_contacting_Valve_I_contacted_then_about_two_weeks_ago_about_this_issue_and_have_revieved_no_response_as_of_yet._*

You_might_be_having_keyboard_problems,_it_seems_your_spacebar_is_bust...
 
J

Joe

*_AMD_Gaming_Computer,__Athlon_X2_6000+_Dual_Core,_4GB_DDR2-800,_500GB,
_NVIDIA_GeForce_9600GT_512MB,_DVDRW,_DVD-ROM,_Gigabit,_580W,_Vista_Home
_Premium_(64-bit)_* *__*
*_these_are_part_of_the_specs_for_my_computer._i_have_Portal_installed_
and_it_works_perfectly._the_game_i_am_having_issues_with_concerning_the
_HL2.exe_has_stopped_working_message_is_Insurgency._When_i_first_instal
led_the_game_it_worked_fine_for_a_few_weeks_and_then_it_started_giving_
me_that_message._Aim_has_never_been_on_my_computer,_so_I_am_not_concern
ed_that_Aim_could_be_the_issue._awhile_ago_as_well_i_tried_moving_the_g
ame_files_to_common_and_nothing_worked._(I_had_the_Issue_with_TF2,_and_
it_fixed_it_that_time)._I_do_not_know_what_it_could_possibly_be_but_it_
is_getting_really_annoying_that_a_great_game_is_not_working._as_for_con
tacting_Valve_I_contacted_then_about_two_weeks_ago_about_this_issue_and
_have_revieved_no_response_as_of_yet._*

In the past I have had issues with Half Life 2 games. Not sure it was
totally Vista's fault. For instance games like TF2 would just randomly
freeze the entire system. Could only reset to get out of it.

It seems like some Source games just have issues. Best suggestion I can
give is to go to the forums at Steampowered.com and post your question
there. Hopefully someone can give you some suggestions.

Might also see if their tech support can help. They may already have the
solution buried somewhere on their site, might just try looking around.
 

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