Error deleting file or folder

[Lou]

How can I get rid of Keen wupdater used search to pick
apart keenware but can not get folder common files
keenware with updater inside out access is denined, make
sure disc is not full or write protected and that file is
not currently in use. Tried deleting updater itself but
same access denied. When I shut down I get error message
wupdater program not responding end now. Got this when I
downloaded what I thougt was just some icons but bonzi
buddy was attached got rid of everything except this. What
can I do. Thanks.

 

[ary]

shutdown the system
restart it and within 4 seconds of the restart before
windows starts to load start tapping the F8 key on the
keyboard.Use the arrow keys to select the safe mode.And
hit enter.Subsequent enters and u are in the safe mode
desktop.
Here you can search and delete watever files are creatin
the problem.