Hello Jim,
As always, you should make sure that you have got a working system restore
point, before you run any test, download or install a new game, application,
or software update, you make changes to your computer
-
First clear up your Temp File/Cache, Reboot and try again. Best and easier
to use CCleaner
D/L and Install, CCleaner and Dial-a-Fix
-
This needs to be run in safe mode.
http://www.ccleaner.com
Note, uncheck Yahoos Toolbar
Download the basic version via
http://www.ccleaner.com/downloadbuilds.asp
The basic version does not contain the disgusted Toolbar
In the Utilities category, uncheck Windows Defender. Having this checked
removes the history of when the last scan was run.
NOTE - The first time you run CCleaner's Issues scanner you'll have to keep
running it back-to-back until it finds nothing. One scenario is a registry
key may only be a reference pointing to a completely different location in
the registry and when it's removed then that reference link is also noticed
as being invalid on a subsequent scan. It's generally a good idea to keep
running the Issues scan until nothing is listed.
Tip: Mr.G recommend using the default checked boxes and running Advanced
maybe once a month or so
It is fine to have things ticked in SYSTEM, but it would not be advisable to
tick anything in Advanced unless you are sure what you are doing.
CCleaner Beginner's Guide
<
http://www.internetrotsyourbrain.com/ccleanerbeginnersguide/>
-
Go ahead and download Dial-ª-Fix.
<
http://wiki.djlizard.net/Dial-a-fix> (Download near bottom)
Click the green checkmark and click Go.
After it has finished, Reboot
Try Windows Update
<
http://windowsupdate.microsoft.com/>
and see if you can get your updates installed.
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I hope this post is helpful.
Let us know how it works ºut
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