tdb626 said:
I am randomly getting error 1706-No valid source could be found for product
Microsoft Office 2000 Disc 2. The Windows Installer can not continue.
I get this error upon start up and randomly no matter what I am doing. Very
frustrating!! I haven't even tried to use Microsoft Office in forever. Does
anyone know how to fix this??
Hi Trish,
Please read the Quote below carefully then apply as apply to your situation.
If you are in doubt let us know what your doubts and if any more info it will
be very helpful.
<Q::>
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11706
Date: 9/27/2008
Time: 4:35:05 PM
User: 696908E74163425\Shane Gorgen
Computer: 696908E74163425
Description:
Product: Microsoft Office 2000 SR-1 Professional -- Error 1706. No valid
source could be found for product Microsoft Office 2000 SR-1 Professional.
The Windows installer cannot continue.
Windows Installer prompts you for an Office 2000 CD, or you receive an
"Error 1706" error message
http://support.microsoft.com/kb/298385
"The feature you are trying to use is on a network resource that is
unavailable" or "Error 1706" error message when you use a feature that is set
to Installed on First Use
http://support.microsoft.com/kb/258847
The Setup program prompts you for the Office 2000 CD-ROM when you upgrade to
Office XP
http://support.microsoft.com/kb/839438
<Q>
Hello Partner,
Based on my experience, I assume that these users are using Office 2000 on
a Terminal Server, am I right?
If this is the case on your side, we can perform the following steps below
to resolve this problem:
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
For Existing Users
===============
Follow these steps for each user who is experiencing the behavior:
1. Click Start, and then click Run.
2. In the Open box, type "Regedit" (without the quotation marks) and then
click OK.
3. Locate and select the following keys in the registry:
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Access]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Excel]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook]
[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\PowerPoint]
4. On the Edit menu, point to New and then click DWORD Value.
5. With New Value #1 selected (highlighted), type "UserData" (without the
quotation marks) and then press ENTER.
6. Double-click UserData, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
For Future Users
=================
To prevent this behavior for future users when they log on, follow these
steps:
1. Log on as an administrator of the computer.
2. Click Start, and then click Run.
3. In the Open box, type "Regedit" (without the quotation marks) and then
click OK.
4. Locate and select the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\Microsoft\Office\9.0\Common
5. On the Edit menu, point to New and then click DWORD Value.
6. With New Value #1 selected, type "UserData" (without the quotation
marks) and then press ENTER.
7. Double-click UserData, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
8. On the Edit menu, point to New, and then click DWORD Value.
9. With New Value #2 selected, type "OSAShortcut" (without the quotation
marks) and then press ENTER.
10. Double-click OSAShortcut, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
11. Locate and select the following keys in the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Word]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Access]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Excel]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\Outlook]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software\MICROSOFT\Office\9.0\PowerPoint]
12. For each of the keys above, on the Edit menu, point to New and then
click DWORD Value.
13. With New Value #1 selected, type "UserData" (without the quotation
marks) and then press ENTER.
14. Double-click UserData, type "1" (without the quotation marks) in the
Data Value box, and then click OK.
15. On the Registry menu, click Exit.
Hope this helps.
Jacky Gu
Microsoft Online Partner Support
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<Q::/>
HTH,
nass