error and shutdown

R

rob

my PC keeps shutting down after getting following message

problem with generic host process remote procedure call
nt authority/system

system then shuts down and restarts

any1 have any ideas?
 
C

Carey Frisch [MVP]

Apparently, your computer is infected with the W32.Blaster.Worm or one of its variants.
This happened because you have not been using an internet connection firewall and have
neglected to install the critical updates available at the Windows Update website.

What You Should Know About the Blaster Worm and Its Variants
http://www.microsoft.com/security/incident/blast.asp

Are you looking for info about the cause of "Remote Procedure Call (RPC)",
initiated by NT Authority\System error message that shuts down Windows
(you might also see svchost.exe error occasionally)?
http://www.faqs.org/rfcs/rfc1831.html

If you have AOL:

America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.

Visit the following web site for instructions on downloading
a FREE firewall program for your computer.

Ref: http://www.updatexp.com/free.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------


| my PC keeps shutting down after getting following message
|
| problem with generic host process remote procedure call
| nt authority/system
|
| system then shuts down and restarts
|
| any1 have any ideas?
|
 
G

Guest

Most posters don't know it won't let you read anything
from the links they post. ( It shuts you down !! dah!! )


You have a virus = Mblaster Follow the steps below.

1. Go to control Panel> Network connections > *Your
connection* rt click >properties, Advanced Tab, check to
enable> The Firewall.

2. Do a Ctrl + Alt + DeL , on task manager highlight
MBlaster.exe and end the Process.

3. Go here and download the fix.

http://www.kellys-korner-xp.com/regs_edits/msblast.vbs


4. Get a XP update;
http://v4.windowsupdate.microsoft.com/en/default.asp
 
K

Ken Blake

In
rob said:
my PC keeps shutting down after getting following message

problem with generic host process remote procedure call
nt authority/system

system then shuts down and restarts


You have the MSBlaster worm. To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://download.microsoft.com/downl...e-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
 
C

Chuck

my PC keeps shutting down after getting following message

problem with generic host process remote procedure call
nt authority/system

system then shuts down and restarts

any1 have any ideas?

Rob,

This is a Blaster infection. See the following articles:
http://www.microsoft.com/security/incident/blast.asp
http://www.newtechhelp.com/virus/blaster-welchia/index.htm
http://www.sophos.com/support/disinfection/blastera.html

You need to:
1) Disconnect your computer from the network immediately.
2) Protect yourself. Install a software firewall or get a NAT router
for protection.
3) Remove the infection. See the above articles for instructions.
4) Connect to the internet.
5) Update your system. Install MS03-039 first for protection.
6) Install and update your virus protection.

Please do not connect to the internet until you perform step 3.

Posting articles with your email address in plain text is not a good
idea. That practice will get you lots of unwanted email, and viruses
in attachments. Learn to munge your email address.
http://www.mailmsg.com/SPAM_munging.htm

Cheers,

Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.
 

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