Hi,
CAUSE
======
This issue may occur if the following services are disabled:
* Telephony
* Remote Access Connection Manager
* Remote Access Auto Connection Manager
RESOLUTION
=============
To resolve this issue, enable the disabled services, and then start the
services:
1. Click Start, right-click My Computer, and then click Manage.
2. Double-click Services and Applications, and then double-click Services.
3. Right-click Telephony, and then click Properties.
4. On the General tab, click Manual next to Startup type.
5. On the General tab, click Start under Service status, and then click OK.
6. Repeat steps 3 - 5 for the Remote Access Connection Manager service and
for the Remote Access Auto Connection Manager service.
For reference see Kb Article at
KB Article # 330163 "You receive an "Error 711: Cannot load Remote Access
Service Connection Manager" error message when you create a network
connection"
http://support.microsoft.com/?kbid=330163
Also please refer to the KB articles for Error 711
KB Article # 329441 "You Cannot Create a Network Connection After You
Restore Windows XP"
http://support.microsoft.com/?kbid=329441
KB Article # 320558 "Dial-up Modem or PPPoE Option in New Connection Wizard
Is Unavailable"
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558
Hope this helps ......
Ashok (Ashokan Achari)
The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
- - From: "=?Utf-8?B?TWlrZQ==?=" <
[email protected]>
- - Subject: Error 711: .....
- - Date: Sun, 17 Oct 2004 07:27:05 -0700
- - Newsgroups: microsoft.public.windowsxp.help_and_support
- -
- - Error 711: A configuration error on this computer is preventing this
- - connection.
- -
- - When I attempt to connect to the internet via my wireless built in
card,
- - This is the message that I received after I upgraded to XP Pro from XP
Home.
- -
- - Any simple solutions???
- -
- - Thanks,
- -
