Error 711 trying to set up VPN connection


Stephen Parrino

I am trying to set up a VPN connection to my work network
from my home Win XP home ed. computer. When I go to the
New Connection Wizard, the connection options are greyed
out. When I go to add VPN settings in my internet options
I get the following message "Cannot load the Remote
Connection Manager service. Error 711:A configuration
error on this computer is preventing this connection. For
further assistance, click More Info or search Help and
Support Center for this error number."
Aug 23, 2013
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To resolve this issue, enable the disabled services, and then start the services:
  1. Click Start, right-click My Computer, and then click Manage.
  2. Double-click Services and Applications,and then double-click Services.
  3. Right-click Telephony, and then click Properties.
  4. On the General tab, click Manual next to Start up type.
  5. On the General tab, click Start under Service status, and then click OK.
  6. Repeat steps 3 - 5 for the Remote Access Connection Manager service and for the Remote Access Auto Connection Manager service.

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