Error 39 installing USB Wifi dongle (XP Home)

[Guest]

Hi there.

I recently formatted one of my laptops and reinstalled XP Home.
Applied SP2 and all automatic updates.
Came to install my WiFi dongle (made by Edup - just a cheap job)
and the installation seemed to go through OK.
Got the usual Windows Logo testing warning which I continued past
and it started copying files over to C:\Windows\System32\Drivers.
Came up with the error: - Windows can not load device driver for theis
hardware. It may be corrupt or missing (Error 39).

I tried uninstalling from device manager and installing via the install CD
rather than the hardware wizard but I get the same issue. The disk is free
from dirt or scratches.

I've had the device working on this machine prior to the rebuild and it
works on other machines.

Any ideas? I can always re-format but it'd be a pain.

Thanks

 

[SingaporeWebDesign]

Hello,

Did you install the chipset drivers that came with the laptop? Look for a
Drivers CD, load it up and follow instructions to install the drivers for
your chipset/video/sound/keyboard/etc.

Additionally, try downloading the latest driver for the device from their
official website.

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[Guest]

Hi there.

Thanks for the response.
Yes I installed the latest chipset drivers for the PC from the manufacturer
website.

One of the unfortunate problems with buying cheap hardware is that finding
drivers for them proves tricky!

I did have a similar issue prior to the format after installing SP2.
I may re-install XP and install the device before I update to SP2.

Any other suggestions are welcome!

Thanks.

 

[RobertVA]

Hi there.

Thanks for the response.
Yes I installed the latest chipset drivers for the PC from the manufacturer
website.

One of the unfortunate problems with buying cheap hardware is that finding
drivers for them proves tricky!

I did have a similar issue prior to the format after installing SP2.
I may re-install XP and install the device before I update to SP2.

Any other suggestions are welcome!

Thanks.

I wonder how related your problem is to the issue described in Microsoft
Knowledgebase Article ID: 314060 "You receive an "error code 39" error
message." A similar message is generated in connection with some
corrupted "UpperFilters" and "LowerFilters" entries in the Windows
registry that sometimes interfere with CD-ROM operation.

 

[Peter Foldes]

Here is the Code 39 fix. Read the Note below

Remove the Upperfilters and Lowerfilters values completely from the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

NOTE: If you are getting a code 39 message, it may be that additional third-party filter drivers were added to UpperFilters and LowerFilters values in addition to Adaptec filter drivers. In that case, you may try to remove the non-Adaptec filter drivers first, leaving the Easy Creator filters in place to see if the Code 39 goes away. If you still receive an error code 39, 32, or 31 message, remove the Upperfilters and Lowerfilters values completely in the preceding key.