Error 1906 When Installing a Windows Installer Package

J

jbclem

I'm trying to install Norton Antivirus Corporate edition and keep getting
this error 1906: failed to cache package. According to Microsoft.com this
is a problem with the Windows Installer and
"This error usually occurs when 10 or more merge modules are used. " Also
"This error is caused by reaching a limit associated with the total number
of characters in the cabinet file names."

Microsoft.com also states: " Microsoft has confirmed that this is a bug in
the Microsoft products that are listed at the beginning of this article. "
And they say "This problem was corrected in Windows 2000."

Here's the funny thing...I'm using Windows 2000 SP4 and the problem is still
occuring.

Does anyone know a solution for this problem. Is there a newer Windows
Installer that might work? I'd like to find the fix to this rather than
manually opening up all the cab files...I have a lot of software to
reinstall and doing it manual would take a lot of time.

jc
 
J

jbclem

I just tried installed Windows Installer 3.1. I get this error message
during the installation: "setup could not verify the integrity of the file
Update.inf. Make sure the Cryptographic service is running on this
computer."

Checking on this, Microsoft.com has a long set of possible resolutions, 9
different ones to try to get Cryptographic service running. What is this
crap...I've been using Win2000 for years, and have installed this same
Norton Antivirus Corp Edition on two other computers with Win2000 and never
had this problem.

I'd sure appreciate it if someone knows a simple solution that won't involve
hours of my time.

Thanks, jc
 
J

jbclem

I found the solution to this problem, at least on my computer. I
uninstalled a recent install named Windows Application Accelerator...I think
it was part of a Win2000 SP4 re-install, although I'm not positive. That
took care of this problem, as well as a "Crytographic Services are not
working" (or something similar); both problem were preventing me from
installing any new program that was large enough to be compressed in .cab
files.

Hope this helps someone else. What a pain... and the only solutions I'd
found were to spend an hour following proceedures on a Microsoft
site...which didn't work in my case.

jc
 
J

jbclem

Thanks for the suggestions, Meinoff. I found the solution as you can see in
my other message.

jc
 
J

jbclem

I mispoke about one thing...the "Crytographic Services are not working"
error came when I tried to install the latest version of Windows Installer,
which I was doing in an effort to fix the original problem.
 

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