Error 1500 stops Messenger install

[Mike]

When I download WINXP Messenger and start the installation process, it stops
with a Error 1500: Another installation is in progress. You must complete
that installation before continuing this one.

I'm not installing anything else. I rebooted my computer and still received
the same message.

Any other ideas on how to install this product?
Thanks,
Mike Stanley

 

[Jonathan Kay [MVP]]

Greetings Mike,

Assuming you're familiar with editing the registry, navigate to:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress within the
registry and delete the InProgress key.

Then do the same for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\PendingFileRenameOperations.

Then if at least one of these existed and you've now removed, give it a shot again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation

 

[Mike]

Jonathan Kay,
I didn't have either of those folders or values present on my registry. Is
there anything else that I could try?
Thanks,
Mike Stanley