Error 1316

P

Pam

My fonts were recently corrupted while using an HP psc
2210 (all in one device). I had to reinstall Windows XP
to restore the fonts. Now I cannot totally uninstall my
HP psc 2210, I get error code 1316. Can anyone help? HP
told me it was a windows xp problem. Thanks!
 
A

Alan Morris\(MSFT\)

There are several hits regarding this error. When do you get the error? If
it is a Windows system error it has something to do with the user
1316 ERROR_USER_EXISTS <--> 0xc0000063 STATUS_USER_EXISTS

If it is the application, the error has something to do with the msi file.
Did the CD driver letter change when you reinstalled?
http://support.microsoft.com/default.aspx?scid=kb;en-us;254435
Streets and Trips 2001: "Error 1316" Message When You Attempt to Reinstall
the Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;300832
OFFXP: Error 1316. Setup Cannot Read from .Msi File
--
Alan Morris
Microsoft Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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