Error 0x800CCC0F

[Kelly]

Outlook 2002 on an XP box.

I'm getting this error message. "Connection to server was
interrupted." (0x800CCC0F) Checked the firewall settings
and all is well. Norton is setup to allow Outlook emails.
I maintain 9 email accounts within Outlook. Once I delete
5 of the accounts, I no longer get the error. Anything
after 4 accounts and I get an error. Does Outlook have a
limit on the number of accounts? Is this error related to
a timing issue? Need help?

 

[Jeff Stephenson [MSFT]]

Do you have multiple POP3 accounts on the same mail server? If so, your ISP
may limit the number of connections that it allows from a particular
computer. Outlook 2002 tries to download from all accounts simultaneously,
so it may be exceeding that limit. Outlook 2003 solves this problem by only
trying to download from one mailbox at a time on any given server.

 

[Guest]

I've been having the same problem and only have one account. Everything worked fine until one day I got the error message. I checked the KB and attempted to resolve the issue by following the steps suggested but still have the problem. If I disable mail scanning in NAV I can send/receive with no problem, but that's not really a solution. Any other ideas out there
Thanks

----- Jeff Stephenson [MSFT] wrote: ----

Do you have multiple POP3 accounts on the same mail server? If so, your IS
may limit the number of connections that it allows from a particula
computer. Outlook 2002 tries to download from all accounts simultaneously
so it may be exceeding that limit. Outlook 2003 solves this problem by onl
trying to download from one mailbox at a time on any given server

 

[Brian Tillman]

If I disable mail
scanning in NAV I can send/receive with no problem, but that's not
really a solution.

Yes, it is. Having integrated mail scanning is no safer that not having it,
provided you continue to use your AV's real-time file scanner.

 

[Jeff Stephenson [MSFT]]

You should check with Symantec to see if they have an update to fix the
problem.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

I've been having the same problem and only have one account. Everything

worked fine until one day I got the error message. I checked the KB and
attempted to resolve the issue by following the steps suggested but still
have the problem. If I disable mail scanning in NAV I can send/receive
with no problem, but that's not really a solution. Any other ideas out
there?

Thanks!

----- Jeff Stephenson [MSFT] wrote: -----

Do you have multiple POP3 accounts on the same mail server? If so, your ISP
may limit the number of connections that it allows from a particular
computer. Outlook 2002 tries to download from all accounts simultaneously,
so it may be exceeding that limit. Outlook 2003 solves this problem by only
trying to download from one mailbox at a time on any given server.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

Outlook 2002 on an XP box.
interrupted." (0x800CCC0F) Checked the firewall settings
and all is well. Norton is setup to allow Outlook emails.
I maintain 9 email accounts within Outlook. Once I delete
5 of the accounts, I no longer get the error. Anything
after 4 accounts and I get an error. Does Outlook have a
limit on the number of accounts? Is this error related to
a timing issue? Need help?