Error 0x80042109 - I can't send email. Is it blocked by McAfee?

[BenZ]

I'm running XP, using Outlook 2003. McAfee's Personal
Firewall and VirusScan are installed. My ISP is Time
Warner's Road Runner service. I can receive email but get
the following error when sending email:

Task 'pop-server.nyc.rr.com - Sending' reported error
(0x80042109) : 'Outlook is unable to connect to your
outgoing (SMTP) e-mail server. If you continue to receive
this message, contact your server administrator or
Internet service provider (ISP).'

McAfee support says it's a problem with the ISP. The ISP
says it's a problem with McAfee.

The outgoing mail server is correctly set.

Any suggestions?
Thanks.

 

[Subramanian S [MSFT]]

To work around this behavior, create a new profile to use. To ensure the
new profile is created and configured properly, please see the following
articles in the Microsoft Knowledge Base:
How to create a new e-mail profile in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out20
03

Let me know if this helped.

Regards,
Subbu.
---
Subramanian .S
(e-mail address removed)
Microsoft GPS

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Lanwench [MVP - Exchange]]

What outbound blocking rules do you have set up in your McAfee?
As a test, try enabling the XP firewall and disabling Mcafee's firewall (the
former doesn't block anything outbound, which is why some people don't like
it) and then open Outlook & try to send mail.

 

[BenZ]

I created a new profile but am still getting the same
error.