Eror Messae-stop:0x0000008e(0x0000005,0x8060ab13,0xf85d49a0,0x00000000)

[Jimmy Walker]

System reboots at login with error message stop:0x0000008e
(0x0000005,0x8060ab13,0xf85d49a0,0x00000000).

Can boot in safe mode. Have run Norton and no virus shows
up.

Have searched all databases and found no solution.

Need help.

 

[Will Denny]

Hi

Try MVP Jim Eshelman's web page:

http://aumha.org/win5/kbestop.php#0x8e

--

Will Denny
MS-MVP Windows - Shell/User


| System reboots at login with error message stop:0x0000008e
| (0x0000005,0x8060ab13,0xf85d49a0,0x00000000).
|
| Can boot in safe mode. Have run Norton and no virus shows
| up.
|
| Have searched all databases and found no solution.
|
| Need help.

 

[Aurelien [MS]]

System reboots at login with error message stop:0x0000008e
(0x0000005,0x8060ab13,0xf85d49a0,0x00000000).

Can boot in safe mode. Have run Norton and no virus shows
up.

Have searched all databases and found no solution.

Need help.

_________

Hi,

A stop 0x000008e KERNEL_MODE_EXCEPTION_NOT_HANDLED
indicates that a kernel-mode program generated an exception which the error
handler did not catch.

If you are able to boot in safe mode, that means that the issue comes from a
program or driver which is loaded when the computer starts.

You can use msconfig (start/run/msconfig/tab startup) to disable one by one
the kernel programs launched at Windows startup and identify which one is
faulty.

By experience, I propose to you to boot in safe mode and to uninstall your
Norton Antivirus Software and see if you reproduce the stop.

Aurelien Goillot
Microsoft France