Epson Software

[D.J.Smith]

I am trying to install printer software for Epson CX5200.
Each time the computer hangs and program spoolsv.exe is hogging 98% of cpu
usage.
Have tried everything I can think of including reinstallation of WindowsXP.
I am using 2.6 Ghz processor with 1Gig of memory - so there should be enough
resources.
Any help, please?

 

[Guest]

Your resources are not the problem, but your printer is. DO NOT connect the
printer to your PC before installing the software. Install the software/CD
and
during the installation it will tell you when to connect the printer.
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article One.htm

 

[Cari \(MS-MVP\)]

And in addition to Byte's suggestion, make sure you have the LATEST drivers
from www.epson.com

 

[D.J.Smith]

Thanks - but I have done all those things! - and more!
When printer icon appears and when I try to access Properties, I get a
message saying Cannot be Displayed!

 

[Cari \(MS-MVP\)]

Antivirus scan (with updated signatures), spyware scan (with updated
signatures), disk cleanup.... reboot...

Disconnect printer from PC and follow Bruce Sanderson's instructions to
blitz all printer drivers...

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Reboot.....

Install drivers from Epson website and do not reconnect printer until
software tells you to do so.