Epson Printer not printing black

[lenny]

Hi,
I have an Epson Stylus Photo 830U It has not been used for about 3 months
and now when I try to print I can't get black to print at all. I have
changed the cartridge and also used the cleaning software a number of times
but still there is not sign of any black ink coming out at all.

How can I clean the head manually?

Thanks for any advice
Lenny

 

[Yves Leclerc]

You can only clean the head within the head cleaning section of the drivers.
If the black ink printhead was "dry", it could take some time to un-block.
If the printer is under warranty, check to see if the problem is covered.

 

[lenny]

Thanks,
It isn't under warranty and if it was then surely they clean them instead of
replacing. If that is the case then how to do that is the question. I have
nothing to loose as the printer doesn't work properly, it only cost £50ish
new and it is out of warranty ages ago!

 

[Cari \(MS-MVP\)]

Epson ink jet printers like to be used at least weekly. If not, their ink
clogs. Solution now is to replace the cartridge.

 

[lenny]

Thanks Cari,
I have replaced the cartridge but still there is no sign of the black ink
printing on the page

 

[Bob I]

Google is a good place to start.

http://www.google.com/search?hl=en&q=Cleaning+printer+heads

first hit

http://www.maxpatchink.com/epsonclean.shtml

 

[Cari \(MS-MVP\)]

Run several cleaning and maintenance cycles. If still no change, then it
might be time to think about a new one.