Envelope printing

G

Guest

My envelope will not print correctly. I have uninstalled and reinstalled. I have checked the settings. The printer is on portrait not landscape. It is set for envelope #10. I have two other computers on the network with this printer and the settings are identical. It still prints in the wrong orientation. Where do I go for help. I bought the computer from Dell but not extra software support. Who can I go to for help
 
R

Raghu Prakash

Hi Michael,

WORKAROUND
To change the Feed Method, follow these steps:
On the Tools menu, click Envelopes and Labels.
On the Envelopes tab, click Options.
On the Printing Options tab, change the Feed method to the correct
orientation and position, based on the information included with your
printer, and then click OK.

For additional information about this problem with the Hewlett Packard
DeskJet 694C printer, click the article number below to view the article in
the Microsoft Knowledge Base:
210330 WD2000: Envelope Prints Upside Down on HP DeskJet 694C Printer

NOTE: Most printers pictorially indicate how an envelope is to be inserted
on the printer. Word should be set to match this pictorial illustration. If
your printer does not pictorially indicate how to insert an envelope, refer
to the user's manual included with your printer.
IMPORTANT INFORMATION
The change you make by using the workaround listed in this article is a
permanent change and remains until you change the Feed Method to a
different setting. However, if you find that this setting does not remain
on your system, the Windows Registry may be damaged. To correct this
problem, remove the printer key associated with Word, and then reset the
Feed Method in Word.

To remove the printer key, follow these steps:
Quit Microsoft Word and all other programs.
Click Start and then click Run.
In the Open box, type regedit and then click OK.
Locate the following registry key by double-clicking the appropriate
folders:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word

In the Word key, click to select the subkey for your installed printer.
On the Edit menu, click Delete.
On the Registry menu, click Exit.


WD2000: Envelope Is Printed Upside Down, on Wrong Side, or with Truncated
Text Microsoft Knowledge Base Article - 224623
http://support.microsoft.com/default.aspx?kbid=224623&product=wrd20

Please let me know has this helped You...
Thank you...
Raghu...

This posting is provided "AS IS" with no warranties, and confers no rights.
 

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