Envelope icon has new icon.

[Jessie]

The standard alert envelope icon has changed to the icon representing Trend
Micro Officescan icon in the Customize Notification area and restoring
defaults does not change it back to the envelope. Is there a registery
setting that has changed and what is the default setting?

Office Outlook 2007 SP2 on a Windows XP SP3 - using Exchange 2007.

 

[Vince Averello]

See if this info helps:
http://smallvoid.com/article/windows-icon-cache.html

 

[Jessie]

This did not help. however what it did do was to get rid of the envelope icon
all together. I still get the alert message but no envelope now.
Got anymore suggestions?

 

[Vince Averello]

Is your system tray showing all icons or has it collapsed down to only the
most used ones?

 

[Jessie]

All icons are showing, Outlook 2007 icon shows when Outlook is open.
Alerts show up when new mail arrives. Show envelope is checked under Email
advanced options. Yet the envelope never shows up. It did earlier but it
showed the icon of the antivirus Trend Micro which was already there for the
A/V. So when a new email came in I got 2 TM icons and when the icon was
clicked it disappeared as it should. But now its gone and hasn't come back.