Empty Recycle Bin link not working

[Guest]

This is happeneing on 2 workstations on our network. When I open the Recycle
Bin folder and click "Empty recycle bin" on the left menu, it brings up the
Quick Find dialog. As far as I recall, this is new behavior in the last month
or so. What could have caused it, and how can it be fixed? Thanks.

 

[WTC]

This is happeneing on 2 workstations on our network. When I open
the Recycle Bin folder and click "Empty recycle bin" on the left menu,
it brings up the Quick Find dialog. As far as I recall, this is new
behavior in the last month or so. What could have caused it, and
how can it be fixed? Thanks.

Could you export the following registry key for the Recycle bin and then
post the contents for examination?

[HKCR\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}]

 

[Ramesh, MS-MVP]

Hi Peggy,

This is a shell extensions problem. Check this:

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This is happeneing on 2 workstations on our network. When I open the Recycle
Bin folder and click "Empty recycle bin" on the left menu, it brings up the
Quick Find dialog. As far as I recall, this is new behavior in the last
month
or so. What could have caused it, and how can it be fixed? Thanks.

 

[Guest]

Thanks for your help. Here are the contents of the registry key:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}]
@="Recycle Bin"
"InfoTip"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,53,00,48,00,45,00,4c,00,4c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,32,00,32,00,39,00,31,00,35,00,00,00
"SortOrderIndex"=dword:00000060
"IntroText"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
00,53,00,48,00,45,00,4c,00,4c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,\
2d,00,33,00,31,00,37,00,34,00,38,00,00,00
"LocalizedString"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,\
6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,\
00,5c,00,53,00,48,00,45,00,4c,00,4c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,\
2c,00,2d,00,38,00,39,00,36,00,34,00,00,00

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\DefaultIcon]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\
65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,31,00,00,\
00
"Empty"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,\
68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,31,\
00,00,00
"Full"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,\
68,00,65,00,6c,00,6c,00,33,00,32,00,2e,00,64,00,6c,00,6c,00,2c,00,33,00,32,\
00,00,00

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\InProcServer32]
@="shell32.dll"
"ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex]

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\ContextMenuHandlers\{645FF040-5081-101B-9F08-00AA002F954E}]

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\PropertySheetHandlers]

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\shellex\PropertySheetHandlers\{645FF040-5081-101B-9F08-00AA002F954E}]

[HKEY_CLASSES_ROOT\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}\ShellFolder]
"Attributes"=hex:40,01,00,20
"CallForAttributes"=dword:00000040

This is happeneing on 2 workstations on our network. When I open
the Recycle Bin folder and click "Empty recycle bin" on the left menu,
it brings up the Quick Find dialog. As far as I recall, this is new
behavior in the last month or so. What could have caused it, and
how can it be fixed? Thanks.

Could you export the following registry key for the Recycle bin and then
post the contents for examination?

[HKCR\CLSID\{645FF040-5081-101B-9F08-00AA002F954E}]

 

[Guest]

Thank you. I did isolate one context handler (for Quick Find) which, when
disabled, allows the empty recycle bin task to perform normally.

 

[Ramesh, MS-MVP]

You're welcome.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you. I did isolate one context handler (for Quick Find) which, when
disabled, allows the empty recycle bin task to perform normally.