Emails showing same/duplicate content as other emails

[Brendan]

Hello,

I am having a strange problem. I imported my mailboxes from XP when I
installed Vista a while back. I don't know if it has anything to do with the
problem, but figured I would mention it. It seems to only happen when I put
an email into a folder for organization (work stuff, personal, etc), but not
in the mail inbox folder.

Just about all emails in that folder show the same content as one seemingly
random email in there as well. On the main list where it shows the sender and
subject file, everything is fine. But when I click on one of them, they all
show the exact same content in the preview pane and if I double click it to
open it. The same sender, subject and body. It even duplicates attachments.

Its frustrating as I need to see some of these emails again. I am guessing
the data is corrupted somehow, but is there any way of recovering this info?
It isn't doing it for all folders but only a select few.

Any ideas? Thanks a lot.

Brendan

 

[Frank Saunders MS-MVP IE,OE/WM]

Hello,

I am having a strange problem. I imported my mailboxes from XP when I
installed Vista a while back. I don't know if it has anything to do with
the
problem, but figured I would mention it. It seems to only happen when I
put
an email into a folder for organization (work stuff, personal, etc), but
not
in the mail inbox folder.

Just about all emails in that folder show the same content as one
seemingly
random email in there as well. On the main list where it shows the sender
and
subject file, everything is fine. But when I click on one of them, they
all
show the exact same content in the preview pane and if I double click it
to
open it. The same sender, subject and body. It even duplicates
attachments.

Its frustrating as I need to see some of these emails again. I am guessing
the data is corrupted somehow, but is there any way of recovering this
info?
It isn't doing it for all folders but only a select few.

Any ideas? Thanks a lot.

Brendan

Get WMUtil and use it's Repair Database function.
http://www.oehelp.com/WMUtil/Default.aspx

 

[Brendan]

Hi Frank,

Thanks for the response. I ran the repair database and compact database
functions.

I opened Windows Mail again and put a message from the main inbox into one
of these folders that seems to be corrupted.. went to the folder, clicked
the email, and it did the same thing by showing the same duplicate content
just like every other email in the folder.

Checking things again, it seems all of the emails in the folders I am having
problems with are now giving this error:

"Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."

My main drive that Windows runs off of has 17.9 GB free, so I don't think
that's what is causing this error now..

Any other ideas?

 

[Gary VanderMolen]

Which antivirus are you running? Some of them are not compatible
with Windows Mail.
Your best solution is to upgrade to Windows Live Mail, which is
newer and better supported by Microsoft:
http://get.live.com/wlmail/overview

 

[Brendan]

Thanks for the response.

I run Norton Antivirus. I'll check out that other program.

Is there any way to recover these emails that have been apparently corrupted?

 

[Gary VanderMolen]

The 'corruption' is probably an illusion caused by bad database
entries. The actual messages themselves are probably OK.
Hopefully when WLM imports those messages, it will correct
that problem. But before you install WLM, uninstall Norton. That
in itself may correct the problem.

 

[Brendan]

What's the problem with Norton? Is it something Vista related? I haven't had
issues before with it. Which program do you reccomend?

 

[Guest]

There is something in most versions of the Norton software, probably the
email scanner, that doesn't go away if you just disable the program. You
have to uninstall it to stop it from creating new problems. Then you often
have to run this cleanup program for more cleanup:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Then you often have to delete the email account under your email program and
create it again to finish the cleanup. The problems are slow to be created,
so
apparantly Symantec decided there were no problems when they didn't do
enough testing.

Symantec, McAfee, and Trend apparantly want your money enough to add
the latest feature even if it causes assorted problems, and pay computer
makers to include trial versions of their programs with new computers.

I recommend that you download and install either avast! or AVG, either
one with a custom install that tells it to leave out the part that scans
email:

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff