Emails have disappeared

[Sharon]

Hi, I opened my Outlook express this morning, and found
that emails I had in my Inbox had disappeared. I have
checked all other folders and they have gone. Any ideas,
could it be something to do with my settings?

Regards

Fed Up

 

[Claude]

Sharon> Hi, I opened my Outlook express this morning, and found that
Sharon> emails I had in my Inbox had disappeared. I have checked all
Sharon> other folders and they have gone. Any ideas, could it be
Sharon> something to do with my settings?

It happened to me few times with a single personal folder, though, not
the Inbox. I assumed I had accidentally deleted the whole folder by
hitting a wrong key. I have never been able to make sure, since I got
no copy left in the Deleted folder. That may explain your problem.

 

[Guest]

I believe this is the remedy in Outlook. I'm assuming it's the same or similar for Express.

My guess is that you found your answer by now. However, I've found no answer posted so decided to submit. This SHOULD be the solution; however, I won't know for sure until a week or so has passed (i.e., if I still have old emails in my folders). I found this (finally) using the Help screens.

First, access the Help mode and search for "Restore Archived Items." Once the folders/files have been restored, seek out
"Turn off AutoArchive." I believe this will take care of our troubles.


----- Claude wrote: ----

Sharon> Hi, I opened my Outlook express this morning, and found tha
Sharon> emails I had in my Inbox had disappeared. I have checked al
Sharon> other folders and they have gone. Any ideas, could it b
Sharon> something to do with my settings

It happened to me few times with a single personal folder, though, no
the Inbox. I assumed I had accidentally deleted the whole folder b
hitting a wrong key. I have never been able to make sure, since I go
no copy left in the Deleted folder. That may explain your problem

 

[Guest]

I do not believe that there is an "archive" option in OE, therefore this will not work. I would advise either backing up the dbx files and folders on a daily basis or there are a couple of good 3rd party pieces of software which offer excellent backing up facilities for OE.