Emails don't close

  • Thread starter Thread starter Andresa
  • Start date Start date
A

Andresa

I have Windows XP and Office 2007 - all latest SPs have been installed - it's
a brand new computer.

At least 75% of the emails I send out with an attachment do not originate
from Outlook. Either I'm in Word, Excel, Adobe, etc., and want to send the
active document/file as an attachment or I'm in Windows Explorer and have
rightclicked on a file and said to send it to a Mail Recipient.

An Outlook message opens up with the file(s) attached and I can send the
email just fine - no error messages like I've read in other postings here.
However, once the email has been sent, the email message does not close and
go away. I have to click on the Close X before I can continue with my work.
This is dozens and dozens of times each day that I have to manually close
what used to close automatically in my previous version (Office 2002).

I have not been able to find any settings to change; our IT person (who has
the same issue with Vista & Office 2007) has not found any settings that can
be changed. Outlook is not the only Office 2007 app that seems to be
requiring extra clicks to get things accomplished than used to be the case.

So I'm wondering if this is a new design feature of Office 2007, and
specifically Outlook, and I just need to get used to taking more time to get
my work done? Or is there a setting somewhere that needs to be checked or
unchecked to get rid of this irritation?
 
Is Outlook running when you experience this?
If not, I'd try it with Outlook running first.
 

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