Emails automatically being marked as Read...

M

Mike

One of the office users is having a problem with emails being automatically
marked as read.
What could be causing this?
He is using Office XP & we are running Exchange 2003.
He has 2 different accounts on his laptop & rules set up to check messages
when they arrive & if they arrive though a specefic account, they are moved
to another folder.
I though the process of checking could mark them as read, but I have set up
rules on my own laptop & do not have this problem.
 
B

Brian Tillman

Mike said:
One of the office users is having a problem with emails being
automatically marked as read.
What could be causing this?

Sounds like he has an add-in like Google Desktop Search that may be doing
it.
 
M

Mike

Brian Tillman said:
Sounds like he has an add-in like Google Desktop Search that may be doing
it.
No Google desktop & everything unchecked in Tools>Options>Other>Reading Pane
 
B

Brian Tillman

Mike said:
No Google desktop & everything unchecked in
Tools>Options>Other>Reading Pane

Well, something, such as a rule or an add-in, is marking them read because
Outlook won't do that on its own.
 
M

Mike

Brian Tillman said:
Well, something, such as a rule or an add-in, is marking them read because
Outlook won't do that on its own.
There are 2 email accounts on this computer & a rule that checks messages
when they arrive & if they come through a specific account, moves them to a
particular folder, but I have that set up on alot of computers & it's not
marking them as read.
What kind of add-in would do this?
 

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