emails are missing after they move to personal folders

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I have a user who received about 28 emails over night. When she opened up her
outlook she saw the emails in the Inbox and then they moved down to her
personal folder, after a minute or so, most of the 28 messages were gone.

They weren't in deleted items and she doesn't archive and no filters are on.

We are using Outlook 2002 with Exchange 2003.
 
Get rid of the Personal Folders file. She apparently has her mail profile set to deliver all mail to that store.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Then you'll need to change the profile so that it delivers to the mailbox, not the Personal Folders file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
OK thanks.

Sue Mosher said:
Then you'll need to change the profile so that it delivers to the mailbox, not the Personal Folders file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
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