email

[Barb]

I recently got a new computer with Vista on it. I have an email account from
ptd.net and I'm having a problem accessing this from Windows Mail. It will
download incoming mail a day late as well as send it out a day late. I'm
afraid my POP3 or SMTP could be wrong. Could anyone give me some help in
settling this?
Thank you

 

[Gary VanderMolen]

Just follow these setup instructions:
http://www.ptd.net/tiki-index.php?page=ssl_windows_mail

If after setting it up that way you still have problems, feel free to ask
for more help.

 

[Barb]

It still doesn't work. this is the error message:
he host 'POP3. promail.ptd.net' could not be found. Please verify that you
have entered the server name correctly.
Account: 'promail.ptd.net', Server: 'POP3. promail.ptd.net', Protocol:
POP3, Port: 995, Secure(SSL): Yes, Socket Error: 11001, Error Number:
0x800CCC0

 

[Guest]

I only see a response if using port 110 at that host address. I get nothing
on port 995.

You didn't copy the last digit of the error number

 

[Dave]

The server name should be "promail.ptd.net" (remove the "POP3.")
http://www.ptd.net/tiki-index.php?page=setting_up_email_Windows_Mail_Vista

 

[Gary VanderMolen]

As stated in the instructions I referenced, the mail server name is
promail.ptd.net, NOT pop3.promail.ptd.net.

 

[PA Bear [MS MVP]]

Incoming/Outgoing server is PROMAIL.PTD.NET

=> You do NOT have to use SSL; see
http://www.ptd.net/tiki-index.php?page=setting_up_email_Windows_Mail_Vista

The normal (non-SSL) set-up:

Incoming Port: 110
Outgoing Port: 25
Outgoing mail server requires authentication (check this)
Neither SSL option should be checked