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Heels

I am using WI-FI, and cannot send email or receive from windows.The message
could not be sent. The authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to Help,
search for "Troubleshoot Windows Mail", and read the "I'm having problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'Re: Carolina Soccer Camp Confirmation', Account: 'Camp Manager', Server:
'smtp-server.nc.rr.com', Protocol: SMTP, Server Response: '553
<[email protected]> is not allowed to use this service', Port:
25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
 
Wireless connections are more likely to start out through an internet
provider's
equipment other then the internet provider whose email server you are trying
to reach, and therefore run into the port 25 blockage I mentioned in my last
message. In this case, it's a good idea to ask your email provider if their
outgoing email server listens for outgoing email on any other port besides
port 25, and if so, the details of how to switch to the other port. Just
trying all
the ports is a very slow way to find out, since there are about 65,000 ports
available.
 
Which company is the provider for the Wi-Fi connectivity?
If other than Road Runner, that explains it.
Are you using a laptop away from home?
 
the outgoing mail is mail.pointinspace.com and the smtp is
smtp-server.nc.rr.com i beleive the wireless at the time was netgear i'm in
my office and can't send but i can receive im now using wireless on UNC 1
I;m not sure what to do but i have some calls in..Should I need to change
the port or smtp?

Gary VanderMolen said:
Which company is the provider for the Wi-Fi connectivity?
If other than Road Runner, that explains it.
Are you using a laptop away from home?

--
Gary VanderMolen, MS-MVP (WLMail)


Heels said:
I am using WI-FI, and cannot send email or receive from windows.The message
could not be sent. The authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to Help,
search for "Troubleshoot Windows Mail", and read the "I'm having problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'Re: Carolina Soccer Camp Confirmation', Account: 'Camp Manager', Server:
'smtp-server.nc.rr.com', Protocol: SMTP, Server Response: '553
<[email protected]> is not allowed to use this service', Port:
25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
Click to expand...
Click to expand...
 
Changing to another port that uses more checking to make sure what user
is using it often helps. Which port depends on which email provider
has that server, though, so try to get more instructions on this from this
email provider, especially from the provider that has the outgoing email
server
you're using. Just trying all the ports is a very slow way to find out,
since there
are about 65,000 ports available.

See if this helps you find such information:

<http://help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/email_help_topic.aspx?topic=E+mail&topic=E+mail>

Heels said:
the outgoing mail is mail.pointinspace.com and the smtp is
smtp-server.nc.rr.com i beleive the wireless at the time was netgear i'm
in
my office and can't send but i can receive im now using wireless on UNC 1
I;m not sure what to do but i have some calls in..Should I need to change
the port or smtp?

Gary VanderMolen said:
Which company is the provider for the Wi-Fi connectivity?
If other than Road Runner, that explains it.
Are you using a laptop away from home?

--
Gary VanderMolen, MS-MVP (WLMail)


Heels said:
I am using WI-FI, and cannot send email or receive from windows.The
message
could not be sent. The authentication setting might not be correct for
your
outgoing e-mail [SMTP] server. For help solving this problem, go to
Help,
search for "Troubleshoot Windows Mail", and read the "I'm having
problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject
'Re: Carolina Soccer Camp Confirmation', Account: 'Camp Manager',
Server:
'smtp-server.nc.rr.com', Protocol: SMTP, Server Response: '553
<[email protected]> is not allowed to use this service',
Port:
25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
Netgear is the manufacturer of your wireless router. They don't
provide the data stream from the Internet.

If you are in the office, that means your Internet connection is NOT
being provided by your home ISP.
When using port 25 SMTP, you must always use the SMTP server
that belongs to the same entity as the one providing the Internet
data stream connection.

One workaround is to use a port other than 25. Unfortunately,
Road Runner does not accommodate that. (Most cable companies
are similarly retarded.)

The other available workarounds are
(a) use webmail for sending, or
(b) get a free account with Gmail and use that for sending.

--
Gary VanderMolen, MS-MVP (WLMail)


Heels said:
the outgoing mail is mail.pointinspace.com and the smtp is
smtp-server.nc.rr.com i beleive the wireless at the time was netgear i'm in
my office and can't send but i can receive im now using wireless on UNC 1
I;m not sure what to do but i have some calls in..Should I need to change
the port or smtp?

Gary VanderMolen said:
Which company is the provider for the Wi-Fi connectivity?
If other than Road Runner, that explains it.
Are you using a laptop away from home?

--
Gary VanderMolen, MS-MVP (WLMail)


Heels said:
I am using WI-FI, and cannot send email or receive from windows.The message
could not be sent. The authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to Help,
search for "Troubleshoot Windows Mail", and read the "I'm having problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'Re: Carolina Soccer Camp Confirmation', Account: 'Camp Manager', Server:
'smtp-server.nc.rr.com', Protocol: SMTP, Server Response: '553
<[email protected]> is not allowed to use this service', Port:
25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
Click to expand...
Click to expand...
Click to expand...
 
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