G
Guest
Message stuck in outbox. Cannot delete, hence cannot send. Help.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
D
Dennis
Have same problem,anyone got a fix/
G
Guest
Helloooo can anyone help with this problem. I'm dead in the water.
Dennis...any luck for you?
Dennis...any luck for you?
B
BobC
I had a similiar problem recently ; the way I fixed it was to move theGail said:Helloooo can anyone help with this problem. I'm dead in the water.
"messagestore" file to another partition,then deleted the original file ,
then start mail ,the messagestore file was recreated ..
S
Steve Cochran
See if this helps:
Go to the outbox directory in Windows Explorer. The location will be:
%USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox
and with WinMail closed delete all the files.
Then try repairing the database.
Run the cmd prompt as Admin and copy and then in there
esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"
Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
Then reopen WinMail and see if that fixes it.
steve
Go to the outbox directory in Windows Explorer. The location will be:
%USERPROFILE%\AppData\Local\Microsoft\Windows Mail\Local Folders\Outbox
and with WinMail closed delete all the files.
Then try repairing the database.
Run the cmd prompt as Admin and copy and then in there
esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"
Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
Then reopen WinMail and see if that fixes it.
steve
G
Guest
I have the same problem, but not sure what you mean by "Run the cmd prompt as
Admin and copy and then in there
Not a techie.
Admin and copy and then in there
esentutl /p "%USERPROFILE%\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore" Fill in the %USERPROFILE% to match your profile (e.g. c:\users\nrc)
Not a techie.
S
Steve Cochran
Yeah, I figured this was a problem. I'm gonna work up a little utility that
will do this for people.
Go to Start | Programs | Accessories and right click on Command Prompt and
choose Run As Administrator. Your computer will scare you and then choose
to allow it to run. Then in the black box (with WinMail closed) paste the
following by copying from below and sticking the mouse cursor in the black
box and then right click and choose Paste.
esentutl /p "c:\program files\myusername\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"
Then use the cursor to move the mouse on that line to edit where it says
myusername and change that to your username. Then hit enter and it will
repair the database.
Whether or not it will fix the problem is unclear.
steve
will do this for people.
Go to Start | Programs | Accessories and right click on Command Prompt and
choose Run As Administrator. Your computer will scare you and then choose
to allow it to run. Then in the black box (with WinMail closed) paste the
following by copying from below and sticking the mouse cursor in the black
box and then right click and choose Paste.
esentutl /p "c:\program files\myusername\AppData\Local\Microsoft\Windows
Mail\windowsmail.msmessagestore"
Then use the cursor to move the mouse on that line to edit where it says
myusername and change that to your username. Then hit enter and it will
repair the database.
Whether or not it will fix the problem is unclear.
steve
G
Guest
Steve I tried to do the following but I think I have to change myusername
before cutting and pasting. But I dont know what myusername is. Duh sorry.
I cannot send email with out it getting stuck. I have two stuck. Shouldnt
windows have an update to fix this? Folks like me cant fix this kinda thing.
Is my username my email?
before cutting and pasting. But I dont know what myusername is. Duh sorry.
I cannot send email with out it getting stuck. I have two stuck. Shouldnt
windows have an update to fix this? Folks like me cant fix this kinda thing.
Is my username my email?
S
Steve Cochran
Your user name is what you use to sign on to Windows. I wrote a little
utility you can try: www.oehelp.com/WMUtil/
steve
utility you can try: www.oehelp.com/WMUtil/
steve
G
Guest
I bought a laptop one week ago and it already has this same problem. Spent 3
hours on the phone with Microsoft and tried a hundred different things before
they finally admitted that it was a Vista glitch and they didn't have a fix
yet. The tech had me create new user, to which I used the Easy Transfer
utility (Welcome Center) to transfer all of my files and settings (excluded
Windows Mail!) from the "bugged" user. I then set up my e-mail from scratch
hours on the phone with Microsoft and tried a hundred different things before
they finally admitted that it was a Vista glitch and they didn't have a fix
yet. The tech had me create new user, to which I used the Easy Transfer
utility (Welcome Center) to transfer all of my files and settings (excluded
Windows Mail!) from the "bugged" user. I then set up my e-mail from scratch
G
Gary VanderMolen
For heaven's sake, disable the email scanning function of your
antivirus software before this problem occurs again!
Gary VanderMolen
antivirus software before this problem occurs again!
Gary VanderMolen
S
Steve Cochran
We don't know that's what caused it, although that's a good guess.
steve
steve
G
Guest
I ran your utility and neither compact nor repair option was enabled, even
though win mail wasn't open. I even tried rebooting and running that first
and still no luck.
It is unfathomable that microsoft could spend years of research and come up
with a mail program that has trouble sending mail, and deleting mail. This
the second time in a week that I have email stuck in the outbox.
though win mail wasn't open. I even tried rebooting and running that first
and still no luck.
It is unfathomable that microsoft could spend years of research and come up
with a mail program that has trouble sending mail, and deleting mail. This
the second time in a week that I have email stuck in the outbox.
M
MICHAEL
In an elevated command prompt (CMD, right click and select "Run as Administrator")
copy and paste one of the below commands. Be sure to change my user name
"MICHAEL" to your user name. Also, make sure WinMail is closed.
Repair:
esentutl /p "C:\Users\MICHAEL\AppData\Local\Microsoft\Windows Mail\windowsmail.msmessagestore"
Defragmentation:
esentutl /d "C:\Users\MICHAEL\AppData\Local\Microsoft\Windows Mail\windowsmail.msmessagestore"
Integrity:
esentutl /g "C:\Users\MICHAEL\AppData\Local\Microsoft\Windows Mail\windowsmail.msmessagestore"
-Michael
copy and paste one of the below commands. Be sure to change my user name
"MICHAEL" to your user name. Also, make sure WinMail is closed.
Repair:
esentutl /p "C:\Users\MICHAEL\AppData\Local\Microsoft\Windows Mail\windowsmail.msmessagestore"
Defragmentation:
esentutl /d "C:\Users\MICHAEL\AppData\Local\Microsoft\Windows Mail\windowsmail.msmessagestore"
Integrity:
esentutl /g "C:\Users\MICHAEL\AppData\Local\Microsoft\Windows Mail\windowsmail.msmessagestore"
-Michael
G
Guest
Isn't it a bit dicey to disable email scanning?
I have had this happen twice in a week, first time Dell got me to to restore
my pc back to factory condition, a real pain. I have downloaded Office 2007
trail version and Outlook works fine, but only have that till April! Am
unsure about creating a new user as do not know how to not transfer Mail to
it.
I have had this happen twice in a week, first time Dell got me to to restore
my pc back to factory condition, a real pain. I have downloaded Office 2007
trail version and Outlook works fine, but only have that till April! Am
unsure about creating a new user as do not know how to not transfer Mail to
it.
G
Gary VanderMolen
Danger Will Robertson!
After running Vista for two weeks with hardly a problem,
last night I got the dreaded message stuck in the Outbox.
Tried Steve's WMUtil but no change.
Tried the three "esentutl" commands given below, and although
the commands ran "successfully", afterwards I could not open
WinMail. Got two error messages:
1. Windows Mail could not be started. The application was unable
to open the Windows Mail message store...
2. Windows Mail could not be started because MSOE.DLL could
not be initialized.
Reboots did not help. Then I moved the MessageStore out of its
folder. WinMail then opened successfully and it regenerated the
MessageStore. Of course the undeletable message is still in the
Outbox but it is only a minor annoyance.
Gary VanderMolen
After running Vista for two weeks with hardly a problem,
last night I got the dreaded message stuck in the Outbox.
Tried Steve's WMUtil but no change.
Tried the three "esentutl" commands given below, and although
the commands ran "successfully", afterwards I could not open
WinMail. Got two error messages:
1. Windows Mail could not be started. The application was unable
to open the Windows Mail message store...
2. Windows Mail could not be started because MSOE.DLL could
not be initialized.
Reboots did not help. Then I moved the MessageStore out of its
folder. WinMail then opened successfully and it regenerated the
MessageStore. Of course the undeletable message is still in the
Outbox but it is only a minor annoyance.
Gary VanderMolen
G
Gary VanderMolen
Email scanning is redundant since the AV program checks
emails anyway when they are stored to the hard drive.
Congratulations on being pro-active by trying a different
email program. I may wind up doing the same thing, although
I need to stay familiar with WinMail so I can support others
who use it. Outlook should have an import function where
you can import emails and account settings from WinMail.
Gary VanderMolen
emails anyway when they are stored to the hard drive.
Congratulations on being pro-active by trying a different
email program. I may wind up doing the same thing, although
I need to stay familiar with WinMail so I can support others
who use it. Outlook should have an import function where
you can import emails and account settings from WinMail.
Gary VanderMolen
G
Guest
I would like to do the Easy Transfer to try and resolve the problem I have
with not being able to delete my message from the outbox. But it appears
that the transfer program is only to transfer settings from one computer to
another computer, and not on the same computer. Can someone tell me how to
do it between two different users on the same computer?
with not being able to delete my message from the outbox. But it appears
that the transfer program is only to transfer settings from one computer to
another computer, and not on the same computer. Can someone tell me how to
do it between two different users on the same computer?
G
Guest
Steve Cochran said:We don't know that's what caused it, although that's a good guess.
steve
G
Guest
Steve Cochran said:We don't know that's what caused it, although that's a good guess.
steve
Ask a Question
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.