Email problems

[ladyblogg]

I am currently using Earthlink's Webmail for email. I am
having a problem when I want to forward certain emails
that as soon as I hit the forward button I get the
following message: "Internet Explorer has encountered a
problem and must close. Sorry for the inconvenience." I
am using Internet Explorer 6 and show that I have
downloaded Service Pack 1 as well. I have deleted my
internet cookies too. According to Earthlink, they feel
this is a problem with my internet explorer when
Earthlink logs on as me on a different computer,
everything is fine. No error message. Please advise on
how to fix my problem. Thank you.

 

[PA Bear]

Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

CoolWebSearch Chronicles
http://www.merijn.org/cwschronicles.html

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect