Email problem

B

Becky

My computer says I have'nt recieved an email since 7/21/09 but if i log in on
a different cpu it works. and i get this message when i try to send an email:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: A Tribute to our Flag', Account:
'Mail.commspeed.net', Server: 'smtp.commspeed.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC0F

Account: 'Mail.commspeed.net', Server: 'Mail.commspeed.net', Protocol:
POP3, Server Response: '-ERR authorization first', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
 
G

Gary VanderMolen \(MVP\)

If both computers are checking the same email account, whichever
one completes its email download first will make those emails
unavailable to the second PC. To fix that problem, go to Tools,
Accounts, select your mail account, Properties, Advanced,
select "Leave a copy of messages on server."
Repeat the above on the second computer.

The error messages you got are usually caused by interference
from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
R

Robert

Right now I can't send or open any email. I try to get onlline help but I
thnk i'm going to have to call my ISP unless I can find someone to at least
point me to begen solving this. I'm stuck.
 
G

Gary VanderMolen \(MVP\)

Please explain your problems in more detail.
In what way are you not able to open any email? Did you mean
you can't download any emails into your Inbox?
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 

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