Email Not Received On 1 of 5 Accounts

[jaygreg]

Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact Manager
2.00.5324.00 installed but don't think it's relavent to issue since it's
little used and has been there for two years without incident. Around 7/1/08
I began getting this message each time my email accounts were checked:
Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
out waiting for a response from the receiving (POP) server. If youcontinue
to receive this message, contact your server administrator or Internet
service provider (ISP).'

ISP is Time WArner Road Runner who ran me through the hoops and finally
drove me here. They did admit there may be "a temporary server issue" but
made no attempt to investigate further. They finally drove ne here.

Can anyone give me a clue? I finally delerted the account and reentered it
thinking some part of the file may have been corrupted. The other four email
accounts run there check coourse without incident. This fifth is the only
one that hangs up.

 

[Roady [MVP]]

And all account are from the same ISP?
If you create a new mail profile with just that 5th account in it, does it
work then?
See http://www.howto-outlook.com/faq/newprofile.htm

 

[jaygreg]

All accounts are with the same ISP. I have not tried deleting all five
accounts and reentering just the one currently giving problems. If I do so
and find it works, does that mean some other part of the file containing all
five accounts was corrupted and reentering the other four would most likely
result in no hangups?

 

[Roady [MVP]]

That's too early to call. I don't ask you to delete your current
configuration either. I simply asked what happened when you create a mail
profile dedicated to that account.

 

[jaygreg]

I did, Van. Same results: one account times out.

Disable the e-mail scanning feature of your anti-virus program (which is
redundant). Then retest the receiving of e-mails.

 

[jaygreg]

That'll be my next step. I'll let you know tomorrow.

 

[jaygreg]

If you disable all but the one account, does it then poll okay?<<
No, it does not.

 

[jaygreg]

I'm assuming above that you are using a POP account<<
These are POP3 accounts, set up as such in Outlook 2003. All are accessible
as an alternative via webmail (I use Firefox).

Inbox folder by either moving them into a different folder, like a
user-created holding folder, or deleting them?<<

I deleted all mail via the webmail alternative then attempted to access it
again through Outlook. Same results; times out.

Re>>The idea is not to go through a mail session manually but just to see
if you can establish a mail session. <<
It' 's been a long time since I entered such commands. Do this fron the
"Run" selection under "Start" or do I need a DOS prompt... or is that what
"Run" will give me?

 

[ouis]

I have the "exact" same problem, so if you've found a solution I'd love to
know it.