Email Message(s) Not Being Retrieved

J

JamesJ

I've been waiting for an email today but Windows Mail hasn't retrieved it.
I then decided to go online to my email client's web site and the email is
there!
The email was posted on the server today at 10:05 AM.
The message isn't in any of my other Windows Mail folders including the Junk
Email folder.

Any idea why this message isn't being retrieved by Windows Mail??

James
 
G

Gary VanderMolen [MVP]

Click on the small button immediately to the right of Send/Receive, then
select that account. Does that message download now, or does it say
"No new messages" in the status bar?

When you went to your online webmail, was that message in the Inbox
or in the Spam folder? For POP3 accounts, Windows Mail can only
download from the server's Inbox folder.
 
G

Gary VanderMolen [MVP]

OK, thanks for reporting back.
I sort emails that way too, but I keep the focus of the message list on
the lowest (newest) message.
 

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