That's a well know Word problem. I suffered it recently and the Word MVPs
knew the answer:
Unfortunately this problem is not unknown, even on those old versions, but I
have never been able to find the underlying cause. The thing that seems to
fix the largest number of problems in this area is to do a check and repair
(i.e. Office button->[Program] Options->Resources->run Microsoft Office
Diagnostics)
Also, if you've just moved to SP1 it seems I am not the only one who has had
to save and delete Word's Data key in the registry to get some things to
work again (see
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm ).
(from Peter Jamieson Word MVP)
Running winword.exe /a as described in the link worked for me. Detect and
repair didn't - but it's worth doing as well.
Regards
Judy Gleeson
MVP Outlook
Trainer and Consultant
There are various articles about using Outlook here:
www.judygleeson.com
Canberra, Australia
"What do we live for, if it is not to make life less difficult for each
other?"
George Eliot