email in my boss's inbox disappeared

[Guest]

My boss was setting up some rules to delete spam. At some point, all the
email in her inbox disappeared and she had LOTS. I have searched high and
low, they did not go into her deleted folder or any sub folder. Yesterday we
installed Norton Internet Security, today she installed an update from
Microsoft. We did a system restore to return to the beginning of today
before the update but after the Norton install, still no emails. She is
receiving new emails now, but where did the others previously in her inbox
go? FYI, she only has one email account.

 

[Brian Tillman]

My boss was setting up some rules to delete spam. At some point, all
the email in her inbox disappeared and she had LOTS. I have searched
high and low, they did not go into her deleted folder or any sub
folder. Yesterday we installed Norton Internet Security, today she
installed an update from Microsoft. We did a system restore to
return to the beginning of today before the update but after the
Norton install, still no emails. She is receiving new emails now,
but where did the others previously in her inbox go? FYI, she only
has one email account.

Can't you restore them from the backup she keeps?

 

[Guest]

Thanks for your response...I wish she kept a backup. We don't have Exchange
server either.