Email from friend (attachment) is unable to be opened and/or viewe

[GRITSandSLUTS]

My sister-in-law sends me stuff that comes HMTL; and she'll send me an
email...but when it comes it is blank...or it'll show that it has an
attachment; but everything has a name with .dat @ the end of it. I can't get
them to open; I've repeatedly told her that I cannot view anything she is
sending me and have asked if she is using a new program or a new computer.
This is most frustrating and it ONLY occurs with emails from HER. What is
wrong?

 

[Frank Saunders MS-MVP IE,OE/WM]

My sister-in-law sends me stuff that comes HMTL; and she'll send me an
email...but when it comes it is blank...or it'll show that it has an
attachment; but everything has a name with .dat @ the end of it. I can't
get
them to open; I've repeatedly told her that I cannot view anything she is
sending me and have asked if she is using a new program or a new computer.
This is most frustrating and it ONLY occurs with emails from HER. What is
wrong?

If the mail was sent from Outlook using Outlook's RTF format then Windows
Mail will never find the attachment. Windows Mail does not understand
Outlook's RTF format. Ask the Outlook user to please use Plain Text,
especially when sending attachments.