email & fax appear in address book

G

Guest

When preparing an email and requesting the address book, you get a listing
that also includes fax numbers as well as an email address (i.e. each contact
is listed twice, once with an email address and once with a fax number).

How can I stop this - it is confusing to operators who are only just
conversant with emaisl and they find it very confusing to see a fax number
sitting there.

Cheers
 
R

Russ Valentine [MVP-Outlook]

Outlook considers fax numbers to be valid electronic addresses, since there
are many client- and server-based components that can use such addresses.

One method to hide fax numbers from the address book is to prefix the fax
number with one or more letters (maybe B for business fax, H for home, O for
other). If the fax number begins with a letter, Outlook won't show it in the
address book.

There are a couple of utilities that can help you hide fax numbers from the
address book. See http://www.rsoutlook.com/us/rshifa.htm and
http://www.sperrysoftware.com/Outlook_Solutions.htm (Hide Fax Numbers).

Another way to avoid having fax numbers appear in the address book is
simply not to enter data in the fax fields. Put fax numbers in some other
(non-phone) fields.
 

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