Email attachment opens as blank Word document

[Christina]

I upgraded from Office 04 to Office 08 and now when I double-click on any
..doc or .docx file in an email attachment Word opens to a blank document. I
can open the file if Word is open and I search through my attachments folder.
What do I need to do to make it so double-clicking the document in the email
opens it directly?

 

[grammatim]

Surely that depends on your email software?

I don't know whether this applies to the Mac, but (on a PC) you should
never open an email attachment directly in Word; save it to your hard
drive first.

 

[Christina]

I'm using Eudora. Previously, double-clicking the attachment opened the
document directly in word. I am able to click the attachment in Outlook and
open the word document directly without saving it first.

The ONLY difference was the upgrade from 04 to 08.