email attachment help!!!!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Alright I need some computer people out there to please help out a total
computer idiot! I've been trying to send word files to organizations I work
with that I have typed on my Windows Vista word and when they try to open it
on there computers (they don't have Vista as most companies seem to not),
they are unable to open the attachment. Is this an issue with Vista not
being compatible or am I just an idiot and messing something up! PLEASE HELP
ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
Amy said:
Alright I need some computer people out there to please help out a total
computer idiot! I've been trying to send word files to organizations I
work
with that I have typed on my Windows Vista word and when they try to open
it
on there computers (they don't have Vista as most companies seem to not),
they are unable to open the attachment. Is this an issue with Vista not
being compatible or am I just an idiot and messing something up! PLEASE
HELP
ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amy

It is possible you are using Word 2007 and they are using Word 2003.
Look at the documents you are sending are they .doc or .docx at the end of
the filename?
If they docx then these are 2007 version files and you need to save them a
doc - a 20903 version.
So open them in Word and press the Office icon in the top left of the screen
and select Save As Word 97-2003.

If this is not the problem then I am not sure.
 
Amy said:
Alright I need some computer people out there to please help out a total
computer idiot! I've been trying to send word files to organizations I
work
with that I have typed on my Windows Vista word and when they try to open
it
on there computers (they don't have Vista as most companies seem to not),
they are unable to open the attachment. Is this an issue with Vista not
being compatible or am I just an idiot and messing something up! PLEASE
HELP
ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is NOT a Vista problem. You must be using Office 2007 that saves
documents in the DOCX format.
Just open the document and do a Save As in the older DOC format and send
that document.
 
Alright I need some computer people out there to please help out a total
computer idiot! I've been trying to send word files to organizations I work
with that I have typed on my Windows Vista word and when they try to open it
on there computers (they don't have Vista as most companies seem to not),
they are unable to open the attachment. Is this an issue with Vista not
being compatible or am I just an idiot and messing something up! PLEASE HELP
ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It depends how you save and then send the document as an attachment.
Word like other word processors is capable of saving the document with
all your fancy formatting. HOWEVER unless the person you sent it to
ALSO has Word then they not only won't see the fancy formatting, they
may not be able to open the document. A simple fix is to save and send
your documents as simple .txt files. While not pretty, at least nearly
anybody can open and read them. A better choice if you're tying to
reach businesses would be Adobe's PDF format. While not all businesses
especially very small ones don't use PDF, most larger companies do.

Read this:

http://www.goldmark.org/netrants/no-word/attach.html

So basically sending a Word document blind hoping the person on the
other end will be able to read it is pretty much like writing the
document in Japanese. You're assuming a BIG risk and only making
yourself look amateurish.
 
Vista said:
This is NOT a Vista problem. You must be using Office 2007 that saves
documents in the DOCX format.
Just open the document and do a Save As in the older DOC format and send
that document.


Yes it is, it is a new format created to inconvenience the users of
other systems, it is part of Microsoft's attempts to FORCE everybody to
switch to Vista, and that ain't going to happen as you shills know only
too well. It may well result in users switching, but not to Vista :)

You may well be attached to Redmond by an umbilical cord but not
everbody wants to be. This is an unwise business decision and simply
invites more law suits like the recent EU suit.
 
Charlie Tame said:
Yes it is, it is a new format created to inconvenience the users of other
systems, it is part of Microsoft's attempts to FORCE everybody to switch
to Vista, and that ain't going to happen as you shills know only too well.
It may well result in users switching, but not to Vista :)

You may well be attached to Redmond by an umbilical cord but not everbody
wants to be. This is an unwise business decision and simply invites more
law suits like the recent EU suit.

No it is NOT a Windows Vista Problem - it IS a format change that is
available in the latest Office suite.
The use of Office 2007 has nothing to do with trying to force anyone to run
anything new since it works on XP too.
Maybe you should just check your paranoia at the door before posting here.
 
Mike said:
No it is NOT a Windows Vista Problem - it IS a format change that is
available in the latest Office suite.
The use of Office 2007 has nothing to do with trying to force anyone to
run anything new since it works on XP too.
Maybe you should just check your paranoia at the door before posting here.

More like MS trying to force everyone to use Office 2007, not Vista.
After all, Office is much more expensive and adds a lot more cash to
Redmond's treasury than Hasta la Vista, Baby ever will. Vista Ultimate
Retail goes for over 800 US dollars and Office 2007 Pro Retail goes for
over 900 US dollars. In either case, it's a stone, cold rip off.
 
One can only assume that you are using Word 2007, which saves files using
the default .docx file extension, and the people you are sending the
attachments to are using Word 2003 or earlier, which uses the .doc file
extension.

The simple remedy to this problem is, when you initially save the document
you have created, use the 'save as' option and then select to save the
document in Word 97- 2003 file format. The file will then have the .doc file
extension appended to the file.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
The default format in Word can be 'set' to .doc; the same as has been the
norm for the past 108 years.

Save As, Select "Word options", from the drop down menu select Save, set
Save files in this format: select Word 97-2003 (*.doc). Click OK!

Bob's your Uncle . . .

--

Live strong and have a nice day, - "Nil carborundum illegitimi"!

Mac H E L P the planet - Don't I D L E ! ! !
Over 1600 Links at Http://MacArthur.Funknstyle.Com
Pictures at http://www.flickr.com/photos/macarthur
and http://www.flickr.com/photos/macarthur-ii/
 
Mike said:
No it is NOT a Windows Vista Problem - it IS a format change that is
available in the latest Office suite.
The use of Office 2007 has nothing to do with trying to force anyone to
run anything new since it works on XP too.
Maybe you should just check your paranoia at the door before posting here.

And mayhaps you likewise should pull your head out from Steve Ballmer's
rear end.

--
Priceless quotes in m.p.w.vista.general group:
http://protectfreedom.tripod.com/kick.html

"Fair use is not merely a nice concept--it is a federal law based on
free speech rights under the First Amendment and is a cornerstone of the
creativity and innovation that is a hallmark of this country. Consumer
rights in the digital age are not frivolous."
- Maura Corbett
 
Alright I need some computer people out there to please help out a total
computer idiot! I've been trying to send word files to organizations I work
with that I have typed on my Windows Vista word



First, note that there is no such product as "Windows Vista word."


and when they try to open it
on there computers (they don't have Vista as most companies seem to not),


It doesn't matter whether they have Vista, since this situation has
nothing to do with Vista. It has to do with what version of Word each
of you is running.


they are unable to open the attachment.



Presumably you are running Word 2007, the latest version. It can run
under Vista or XP.

You are creating the default .docx files instead of the older .doc
files that previous versions of Word used. You have two choices:

1. Everyone else can install the "Microsoft Office Compatibility Pack
for 2007 Office Word, Excel and PowerPoint File Formats" at
http://office.microsoft.com/en-us/word/HA100444731033.aspx which will
let them open .docx files.

2. You can choose to save in the old .doc format by choosing it in
File | Save as.

The better short term solution is number 2, since you can do it by
yourself. But long term, your correspondents should adopt solution
number 1.
 
Charlie said:
Yes it is, it is a new format created to inconvenience the users of
other systems, it is part of Microsoft's attempts to FORCE everybody
to switch to Vista...

Not that there's anything wrong with that.

Some people just have to be dragged, kicking and screaming, to do the right
thing.
 
Amy said:
Alright I need some computer people out there to please help out a
total computer idiot! I've been trying to send word files to
organizations I work with that I have typed on my Windows Vista word
and when they try to open it on there computers (they don't have
Vista as most companies seem to not), they are unable to open the
attachment. Is this an issue with Vista not being compatible or am I
just an idiot and messing something up! PLEASE HELP
ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

As many have suggested, the two versions of Word involved are (somewhat)
incompatible. Further, many have encouraged you to save your work in a .doc
format instead of the default .docx format.

A much better solution is to insist the people receiving your documents
install Word 2007 on their machines.

The fact that I own a wheel-barrow load of Microsoft stock has no bearing on
this recommendation.

(A remote possibility is that somebody's email program is prohibiting the
processing of .doc files.)
 
Mike said:
No it is NOT a Windows Vista Problem - it IS a format change that is
available in the latest Office suite.
The use of Office 2007 has nothing to do with trying to force anyone to
run anything new since it works on XP too.
Maybe you should just check your paranoia at the door before posting here.


Maybe you should watch the personal insults before someone decides to
take you up on them in person eh?
 
Alias said:
More like MS trying to force everyone to use Office 2007, not Vista.
After all, Office is much more expensive and adds a lot more cash to
Redmond's treasury than Hasta la Vista, Baby ever will. Vista Ultimate
Retail goes for over 800 US dollars and Office 2007 Pro Retail goes for
over 900 US dollars. In either case, it's a stone, cold rip off.



The OP has been inconvenienced by a deliberate ploy to market a package.
If people have enough trouble opening documents from others (The 60
million new Vista Users with their bundled office trials etc) they may
be persuaded that it's all too much trouble and upgrade.

Look, 90% of people will try to upgrade but discover they need new
hardware, if (as was hoped) the hardware vendors only supply machines
with Vista then it is sales for Vista. MS already tried to declare XP
"Dead" so there's not much doubt that they believe they can push both
hardware manufacturers and software users around, is there?

As you rightly suggest "Office" is the real cash cow, but by releasing
stuff that is largely incompatible with what the users have now the deal
is a "Package".

I don't know a single user, business or private who needs functionality
beyond that offered by XP and Office 2000 / 2003 / Office XP. Hell, most
don't use 10% of the facilities it offers anyways. Vista doesn't offer
much (at least not that a user can see) over XP, Office 2003 can;t offer
much over 2003 simply because there was not much conceivably left to offer.

It is plain enough, some pressure had to be applied somewhere to
"Encourage" (read "Compel" ) people who already have all they need to
spend money they likely haven't got...
 
Ronnie said:
Charlie

You got it wrong............again.

The new file formats for Office 2007 are to enable the integration with
the open XML format.

As always, Microsoft has a 'free' viewer available that will allow
anyone to view these files.

Download details: Word Viewer 2003:
http://www.microsoft.com/downloads/...87-8732-48D5-8689-AB826E7B8FDF&displaylang=en


Download the viewer and the 2007 Compatibility Pack.


Actually I don't think I got anything wrong.

Clearly the market (at least here in the US and UK) has become "Limited"
if not saturated because many have computers they are happy with and
will likely remain happy with for some while to come.

I know quite a few who own machines in 1 to 2 GHz range that have no
plans whatsoever to change, and these include some business users who
may upgrade servers but find their existing setup is not only "Up to the
task" but familiar to their employees and therefore efficient.

If you can name something that Vista / Office 2007 can do that they
can;t do already and actually NEED to do then fine, I will concede that
the element of "Force" may not apply in that particular case.

IF I have to train my staff over again to use a setup as different from
XP / Office as Vista + Office 2007 is guess what, I may as well install
Debian and Open Office and save the money. I don't particularly want my
employees "Surfing the web" at work anyway, and at least with Debian
they won;t be running around installing crapware because without the
password they can't. I don't have "Group Policy" headaches because
"Group Policy" is already locked down.

Therefore MS are making an error IMHO by trying to apply pressure, they
are becoming the "Car Salesman" of the software world.

I mean what's the use of some "Free viewer" if I can't simply amend a
document or type an addition or maybe send a quick response...
 
* Charlie Tame:
Maybe you should watch the personal insults before someone decides to
take you up on them in person eh?

Mike and I have had some lovely conversations in this group. ;-)
He doesn't come around too often, but when he does, he quickly
establishes his propensity at being a jerk and his skill at shilling for
Microsoft. Mike used to work for Microsoft. Perhaps, he believes
they may take him back if he is sycophantic enough.


-Michael
 
MICHAEL said:
* Charlie Tame:

Mike and I have had some lovely conversations in this group. ;-)
He doesn't come around too often, but when he does, he quickly
establishes his propensity at being a jerk and his skill at shilling for
Microsoft. Mike used to work for Microsoft. Perhaps, he believes
they may take him back if he is sycophantic enough.


-Michael


Employing sycophants is usually a bad idea, in general they are simply
waiting to knife you in the back :)

Seriously though "Most" ordinary users were expecting certain things
that Microsoft have led the market in making "Standards", even if these
sometimes go outside of recognized industry standards.

--

Plug and Play was unbeatable by any other OS. Almost everything would
work with it after a mouse click or two.

Blame who you like but this is not the case with Vista, even with
equipment touted as "Vista Ready". Whether this is Microsoft's fault or
not it will be judged to be their fault by many.

--

New OS reasonably old hardware. I have installed XP on machines that
originally came with W95. It works, maybe slow but really not much
slower than 95, that's simply the hardware. It will even install on
machines that a GUI Linux won't look at. This is extreme but a machine
say 2 years old should be viable for OS Upgrade.

This is not viable with Vista in many cases since it's cheaper to buy a
pre installed machine than to locate and buy new hardware for the
present one. Again, you can blame hardware makers if you wish but the
customer is more likely to blame Vista, because they had expectations
from the experience with XP. The advertising contained no warning about
this. Drug companies put in a disclaimer that XXX may not be suitable
for everyone.

Remember MS were selling an OS, not a complete package with hardware, so
it's a bit late when someone has bought it to have them find out they
now need a new PC of the same price in hardware.

--

Better security.

Is it? It nags a bit, but it's still possible for something to ask for
install and for that to be approved with a mouse click, yet to manually
install something you want installed you have to submit to being nagged
just as badly. However try installing something that "Microsoft" don't
approve of in their 64 bit versions and the machine gets shut down and
the user told "You can buy another copy of Vista". Yes there is a way to
get out of this but it is deliberately obscure.

--

Better Performance

Is it? Hmm, games most definitely run slower, networking is slower, okay
the graphics are good on the desktop but that makes no difference at all
to business functionality. The "Extras" consist of a desktop animation
(A screensaver you can have all the time?) but using it carries a not
inconsiderable performance hit. A Poker game? I can't play poker, but if
could is it really any added value?

I keep hearing about better memory management but hey, software that ran
without visible problems in 512 K now runs with no visible problems in 2
GB.

Copying large numbers of files, they must have improved the random
spurious errors now...

Nope, still there and in my case at least worse.

--

Well at least it will be a familiar system with minimal learning involved.

Nope, most things rearranged for no apparent reason, not even cosmetic,
and no obvious way to switch to a more "Classic" view to get used to it.

--

It is not sufficient to keep saying "This always happens with a new OS",
it doesn't have to, maybe it always happens with a new Microsoft OS but
it doesn't have to. There were better ways to release this, better ways
to organize versions and hell, even throwing in a free XP emulator might
have helped some folks.

--

Sure this is just my view, but nobody can call that "Wrong" and in these
groups the contempt shown by some toward users who are after all
customers is of itself an obligation to respond.

Whilst problems that are encountered may not be directly the fault of
Vista "The software" they are, for that individual, a result of "Using
the software". A concept that is totally lost on the sycophant.
 
I am having the same problem. I have tried what you suggested, and it still
doesn't work. I have a Dell computer with Vista and I bought MS Windows 2007.
This is a real pain...I am sending job hunting and nobody can open my resume
sent as an attachment. When is MS going to address this issue???
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top