email account password won't save

  • Thread starter Thread starter jm7
  • Start date Start date
J

jm7

I have a strange situation where my email account passowrds won't get saved
and I am prompted each time I open Outlook XP for the passwwords. I have
checked the box to save the password.
 
Hi ,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
--------------------
 
Scott,

If you read the message boards this "fix" is a farce. Please notify me when
MS gets it right. It is a royal pain!

Jim Ross
(e-mail address removed)
 
I second that! There seem to be enough dissatisfied MS customers with this
problem to encourage MS to do something about it.
 
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