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[Guest]

I am getting a "can't find a file" box when I start my computer. It is
looking for a fine named winsrvnt32.exe. A help desk person told me to
delete that .exe file because it was part of a virus that was preventing me
from installing Norton. (winservnt32.exe)

I have used msconfig to access the start menu and unchecked that file, but
it stills shows up on start up. When I check the start menu, it is checked
again, so something must be causing that to happen.

I ran norton...and, discovered that there is an .exe file that is imbedded
in a .cab file on the C: drive. The .exe file is part of that virus and is
causing the problem. I located that particular .exe file using microsoft
explore and tried to delete it, nothing happened.

Help!

What can I do to stop that pop up box from appearing at start up? Is there
a way of using the cmd prompt to delete that .exe file that is imbedded in
that .cab file?

Thanks!

John

 

[Guest]

Your registry probably has an entry to start up the file. You have probably
already removed it, and all that's left is the relic startup command. I would
run RegEdt32 and use the Find feature on the Edit menu to remove the registry
entry. Search for the name of the file.

 

[db]

does that problem
occur in safemode as well?

- db
I am getting a "can't find a file" box when I start my computer. It is
looking for a fine named winsrvnt32.exe. A help desk person told me to
delete that .exe file because it was part of a virus that was preventing me
from installing Norton. (winservnt32.exe)

I have used msconfig to access the start menu and unchecked that file, but
it stills shows up on start up. When I check the start menu, it is checked
again, so something must be causing that to happen.

I ran norton...and, discovered that there is an .exe file that is imbedded
in a .cab file on the C: drive. The .exe file is part of that virus and is
causing the problem. I located that particular .exe file using microsoft
explore and tried to delete it, nothing happened.

Help!

What can I do to stop that pop up box from appearing at start up? Is there
a way of using the cmd prompt to delete that .exe file that is imbedded in
that .cab file?

Thanks!

John